Customer Business Lead -Walmart

Job Description

Are You Ready to Make It Happen at Mondelēz International?

Join our Mission to Lead the Future of Snacking. Make It With Pride.

The Walmart Biscuit team represents over $2 billion in annual sales, making it one of Mondelēz’s largest and most strategic customers. The Customer Business Lead will manage one of our fastest growing multi-pack segments, while also supporting key brands like Ritz, Triscuit, Wheat Thins and many more powerhouse cracker brands.  

How you will contribute 

You will: 

• Build and lead strategic relationships with Walmart headquarters across assigned categories, creating joint business plans that drive long-term growth 
• Deliver category and customer results across revenue, share, distribution, shelving, new item authorizations, pricing 
• Develop and execute customer business plans by turning marketplace trends, customer insights, and performance data into actionable growth strategies
• Partner closely with cross-functional teams and customer stakeholders to align priorities, improve forecast accuracy, and support annual business planning.
• Create clear, compelling presentations and recommendations that influence decisions, enable strong execution, and support business growth 

What you will bring: 

• Proven experience in customer management, account management, retail sales management 
• Strong sales and business planning background, including forecasting, promotional planning, trade management, revenue management, and P&L management 
• Experience in category insights and category management, with the ability to turn data into actionable customer and business recommendations 
• Demonstrated customer-first mindset with the ability to build strong partnerships, internally and externally, and deliver against sales objectives 
• Strong analytical, written, verbal, and presentation skills, with the ability to influence and negotiate effectively across stakeholders 
• Ability to work autonomously within a sales framework to prioritize, plan, and execute effectively 

More about this role

Education / Certifications:

• Bachelor’s degree required, MBA preferred.

Job specific requirements:

• Minimum of 10 years of total sales/ BU/HQ planning, management and customer insights experience, with preference to individuals with consumer packaged goods experience. Previous experience with Walmart customer HQ calling is preferred. 
• Extensive knowledge of industry, category and/or Mondelēz International portfolio specific to category.
• Strong financial acumen: understanding of profit and revenue drivers and analysis 
• Proficiency in deploying trade 
• Proficient in Microsoft Office programs 
• Ability to establish and maintain effective relationships with Customer, gain trust and respect 
• Strong leadership and people management skills 
• Superior interpersonal skills (verbal, non-verbal) across all levels of an organization ​​

Travel requirements: 30-40% travel required.

Work schedule: This is a full-time hybrid position based at our Sales office in Rogers, AR (3 days per week).

Salary and Benefits:

The base salary range for this position is $140,300 to $192,940; the exact salary depends on several factors such as experience, skills, education and location. In