Issue Counter Attendant - Full Time (1PM-9PM Shift)

Job Details

The Issue Counter Attendant is responsible for staffing the front desk of the Recreation Center.

Job Description

Essential Functions

• Interacts with co-workers, visitors, and other staff consistent with the values of Jefferson.
• Utilize Fusion membership software to check members into the facility, rent out equipment and locker keys, input memberships, and other associated tasks
• Assist students and members both in person and over the phone with questions regarding the Jefferson Recreation and Fitness Center & it’s programs
• Greet and assist students and members in a friendly and professional manner
• Process credit card transactions, membership applications, and rental agreements
• Complete rounds of the facility, usage reports, and light cleaning/organizational duties
• Provide a safe, comfortable, and inviting environment for students and members
• Be knowledgeable in and promote current Recreation Center activities, programs, and promotions

Competencies (Knowledge, Skills, and Abilities Required):

• Experience utilizing membership software (Fusion preferred)
• Customer service

Minimum Education and Experience Requirements:

Education:

• High school diploma

AND

Experience:

• 1 year of Front Desk experience preferred

Minimum Certifications, Registration or License Requirements:

• CPR/First Aid/AE

Work Shift

Workday Day (United States of America)

Worker Sub Type

Regular

Employee Entity

Thomas Jefferson University

Primary Location Address

1020 Locust Street, Philadelphia, Pennsylvania, United States of America

Nationally ranked, Jefferson, which is principally located in the greater Philadelphia region, Lehigh Valley and Northeastern Pennsylvania and southern New Jersey, is reimagining health care and higher education to create unparalleled value. Jefferson is more than 65,000 people strong, dedicated to providing the highest-quality, compassionate clinical care for patients; making our communities healthier and stronger; preparing tomorrow's professional leaders for 21st-century careers; and creating new knowledge through basic/programmatic, clinical and applied research. Thomas Jefferson University, home of Sidney Kimmel Medical College, Jefferson College of Nursing, and the Kanbar College of Design, Engineering and Commerce, dates back to 1824 and today comprises 10 colleges and three schools offering 200+ undergraduate and graduate programs to more than 8,300 students.