International QC Manager

Description

Haddad is a privately held family business with 100 years’ experience in the children’s apparel & accessories industry. A leader in the children’s wear industry, Haddad Brands is the exclusive global licensee for the most iconic brands in the world, which include Nike, Jordan, Converse, Hurley, Levi’s, Polo, Abercrombie and Fitch, Lacoste, Tommy Hilfiger, Calvin Klein and Huggies. Supported by a team of professionals skilled in design, sourcing, production, sales, marketing & distribution of premium quality children’s wear, Haddad distributes globally to 100+ countries and maintains sales and sourcing offices in 22 cities globally, including New York, Paris, Hilversum, Shanghai, Egypt, Bangkok, Vietnam, Sri Lanka, London and Montreal.

Overview:

The International Quality Manager supports global Quality Control operations by providing leadership, oversight, and coordination of product quality execution across all international regions. This role provides assistance with ensuring consistency of standards, alignment with customer requirements, and effective implementation of global QC initiatives. The manager works closely with director of quality control to strengthen overall product quality. Domestic and international travel is required.

 Key Accountabilities:

• Support global QC team initiatives by implementing company quality standards across all international regions
• Provide guidance to regional QC teams to ensure consistent inspector performance, inspection accuracy, and procedural compliance
• Partner with overseas managing offices and factory management to resolve quality issues, support corrective actions, and improve factory outgoing product quality
• Review and analyze global and domestic inspection reports, defect trends, and quality metrics to identify areas for improvement
• Visit factories as required to review production, evaluate quality risks, and verify corrective actions
• Communicate critical quality findings and risk assessments to the Director of Quality Control and other cross-functional leaders
• Support retailer chargeback prevention through compliance oversight and documentation accuracy
• Partner with the Director of Quality control to develop and refine global QC processes, manuals, and training materials
• Provide pre-production and inline quality support to factories to reduce final inspection failures
• Maintain consistent quality communication channels between domestic and international teams
• Recruit top talent, train and develop team members
• Special projects as assigned

Requirements

Required Skills/Abilities/Education:

• Bachelor’s degree in Quality Management, Manufacturing, Engineering, or related field preferred
• 5–7 years of experience in Quality Control or Quality Assurance within apparel, or consumer products
• Strong knowledge of global manufacturing processes, inspection methods, and quality assurance systems
• Prior experience working with overseas factories and international QC teams
• Excellent communication, coaching, and cross-cultural collaboration skills
• Strong analytical and problem-solving abilities with attention to detail
• Ability to work independently across multiple regions and time zones
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook)
• Ability to travel domestically and internationally as required

Consistent in-office presence is vital to the role as it is for all Haddad Brands team members, so that we all have a full appreciation, aesthetically and tactilely, of the qualities that define our brand partners’ products and set them apart from their competitors.