Internal Communications Content Strategist

Texas Capital is built to help businesses and their leaders. Our depth of knowledge and expertise allows us to bring the best of the big firms at a scale that works for our clients, with highly experienced bankers who truly invest in people’s success — today and tomorrow.  

While we are rooted in core financial products, we are differentiated by our approach. Our bankers are seasoned financial experts who possess deep experience across a multitude of industries. Equally important, they bring commitment — investing the time and resources to understand our clients’ immediate needs, identify market opportunities and meet long-term objectives. At Texas Capital, we do more than build business success. We build long-lasting relationships. 

Texas Capital provides a variety of benefits to colleagues, including health insurance coverage, wellness program, fertility and family building aids, life and disability insurance, retirement savings plans with a generous 401K match, paid leave programs, paid holidays, and paid time off (PTO). 

Headquartered in Dallas with offices in Austin, Fort Worth, Houston, Richardson, Plano and San Antonio, Texas Capital was recently named Best Regional Bank in 2024 by Bankrate and was named to The Dallas Morning News’ Dallas-Fort Worth metroplex Top Workplaces 2023 and GoBankingRate’s 2023 list of Best Regional Banks. For more information about joining our team, please visit us at www.texascapitalbank.com. 

The Internal Communications Content Strategist is an advisor to internal Departments and Lines of Business who can create and assist with a wide variety of internal communications, including strategic messaging, newsletters and intranet content. This role is responsible for managing the employee intranet and news content calendar. 

The role requires a strong writer with excellent proofreading skills who can create clear messaging and ensure copy is clean and error-free. The candidate should exhibit strong interpersonal skills, fostering meaningful relationships with stakeholders across the organization. This person must be a highly strategic thinker who takes an analytic approach to communication planning, applying a deep understanding of the business and audiences in a thoughtful, comprehensive approach.

Competencies

• Strategic Thinker – apply a strategic lens to everything we do, seeking to identify, design and execute customized solutions that ensure consistent, highly strategic and engaging internal communications

• Expert Communicator – embrace the art and science behind internal communications, skillfully distilling complex information in ways that promote employee behaviors and attitudes to help the firm achieve its larger organizational goals

• Influencer – build relationships and position oneself as the expert in internal communications to influence decision making across the organization

• Independent – manage individual workload and prioritize tasks based on importance and urgency; develop strategic communications with a high degree of autonomy

• Business Acumen – display proficiency around both business drivers and the firm's employee populations in order to ask and answer the right questions that secure successful outcomes

• Creative – apply new, innovative concepts to internal communications, willing to challenge traditional schools of thought and take risks

• Leadership – in addition to rolling up their sleeves, act as a coach and subject matter expert to business leaders and internal communications team members, increasing their own communication competency

Responsibilities

• Manage the end-to-end internal communications process, to include information gathering, audience analysis, communication goal identification, message development, execution and gathering feedback to inform future communications. This process can include the creation of emails, calendar invites, newsletters, intranet articles and more.

• Manage all news content on the employee intranet, liaising with departments and lines of business across the firm to curate, distill, write/proofread and organize articles for a firm-wi