Intern

Department: G&A

Employment Type: Internship

Location: Austin, TX

Description

We’re looking for a highly organized, detail-oriented Intern to support day-to-day operations across multiple functions of the organization. This role offers broad exposure to how a growing organization runs, with hands-on experience in HR, channel partnerships, renewals, customer experience, and general administrative support. It’s ideal for someone who enjoys variety, learning new systems, and keeping things running smoothly.

Key Responsibilities

The intern will provide administrative and operational support across several areas, including:
Human Resources

• Assist with onboarding and offboarding processes
• Maintain employee records and documentation
• Support scheduling, training coordination, and general HR administrative tasks

Channel Agreements & Partnerships

• Help organize and track channel partner agreements
• Assist with document management and version control
• Support internal coordination related to partner communications

Renewals & Contract Support

• Track upcoming renewals and key dates
• Assist with preparing renewal documentation
• Update internal systems and reports related to renewals

Customer Experience

• Support customer communications and follow-ups
• Assist with organizing feedback, tickets, or survey data
• Help ensure customer records and processes are accurate and up to date

General Administrative & Ad Hoc Support

• Data entry and system updates across tools and platforms
• Prepare spreadsheets, reports, and basic documentation
• Support special projects and miscellaneous “odds and ends” as needed

Skills, Knowledge, and Expertise

• Currently enrolled in a college or university
• Strong organizational skills and attention to detail
• Comfortable working across multiple tasks and priorities
• Proficient with basic office tools (e.g., Google Workspace or Microsoft Office)
• Clear written and verbal communication skills
• Reliable, proactive, and eager to learn