Human Resources Operations & Administration Coordinator

Posting Summary:

The Office of Human Resources at Teachers College, Columbia University, is seeking an HR Operations & Administration Coordinator to support HR operational and administrative tasks, including project coordination, I-9 compliance tracking, meeting logistics, and internal HR engagement initiatives. The incumbent will also play a critical role in supporting the efficiency and effectiveness of the HR department.

Job Summary/Basic Function:

Reporting to the HR Manager, Strategic Operations & Employee Experience, the incumbent will ensure smooth operations within the HR team while providing high-quality service to employees, leadership, external partners, and prospective employees.

CHARACTERISTIC DUTIES AND RESPONSIBILITIES:

Project Coordination

• Manage logistics for HR projects, programs, and events
• Serve as the primary point of contact for managing and maintaining the HR website/employee portal, ensuring that all HR-related content is up-to-date and accessible Coordinate timelines, track deliverables, and support internal communications
• Assist in developing promotional materials and executing engagement activities
• Collaborate with team members to support strategies that enhance HR visibility and employee engagement
• Conduct research and benchmark external best practices to support the effective implementation of HR initiatives
• Monitor project progress, track action items, follow up on action, and ensure timely completion of deliverables.

Operations & Administration Support 

• Support meeting logistics for the Chief HR Officer (CHRO) and leadership team
• Coordinate meetings, prepare materials, and track action items
• Assist in ensuring smooth daily operations of the HR office, providing tier-two support to employees, prospective employees, and vendors
• Triage incoming requests and monitor/track to ensure timely closure
• Provide coverage and support for the Front Desk Reception Area on a regular and consistent basis

HR Operations & Compliance

• Support onboarding processes, including I-9 verification and compliance tracking
• Monitor and track employment authorization and E-Verify processes, ensuring timely updates and resolutions of issues.
• Oversee employment verification requests and HR process documentation
• Assist with the review and approval process for special loan programs available to certain employees, ensuring that all necessary documentation is collected and processed
• Maintain HR resources, including website updates and technology support
  Assist with HR budget tracking and operational expenses
• Contribute to process improvements and best practices
• Other duties as assigned

Minimum Qualifications:

• Bachelor’s degree or equivalent in experience and training
• One (1) year of professional office experience, preferably in HR or a related field
• Strong organizational, communication, and problem-solving skills
• Proficiency in Microsoft Office, Google Suite, and ability to learn HR systems
• Ability to handle confidential information with discretion
• Excellent interpersonal, communication, and organizational skills with strong attention to detail.
• Strong problem-solving skills with a proactive approach to identifying issues, developing solutions, and implementing effective strategies
• Knowledge of or ability to quickly learn the I-9 Employment Verification process and the Federal E-Verify System
• Experience providing high-quality service and support with a focus on enhancing the overall experience.

Preferred Qualifications:

• 2–3 Years of experience
• HR experience or knowledge of HR systems
• Experience in higher education or familiarity with visa/HR compliance
• Advanced skills in Microsoft Excel, PowerPoint, and Canva
• Experience in managing projects from initiation to completion, with the ability to coordinate with cross-functional teams and adapt to changing project requirements
• Knowledge of international visas and HR compliance best practices
• Experience in a higher education setting

Salary Range:

$30.22 - $32.97/hr

Work Modality:

Hybrid

Competitive Compensation and Benefits

The salary range reflects the College’s good faith and reasonable estimate of the compensation for the position at the time of the job posting.  Salary decisions are dependent on several factors including but not limited to market and organizational considerat