Human Resources Benefits Coordinator

Company Description

Aspen One renews the mind, body, and spirit with a portfolio that redefines luxury, adventure, and leisure. With world-class and innovative brands and businesses, including Aspen Skiing Company, Aspen Hospitality, and Aspen Ventures, Aspen One propels the expansion of the Aspen ethos globally.  

Whether it’s Aspen Skiing Company providing unforgettable experiences at the confluence of nature, culture, and recreation across its four legendary mountains—Aspen Mountain, Snowmass, Aspen Highlands, and Buttermilk; or Aspen Hospitality elevating guest experiences in unforgettable ways by developing, owning, and operating a growing set of luxury and upper-scale hotels, private clubs, and branded residential properties in prime locations under The Nell and Limelight brands; Aspen One is deeply committed to providing unparalleled service, creative programming, community engagement, and unique opportunities for exploration. The company’s commitment to innovation is central to its evolution, including Aspen Ventures' amplification of the Aspen brand globally through new business lines that embody its values and heritage such as Aspen Collection. For more information, visit www.aspen.com.  

Please note that all official communications from the Talent Acquisition or Human Resources team are sent from email addresses within the notifications@smartrecruiters.com, aspen.com, aspensnowmass.com, aspenhospitality.co, limelighthotels.com & thelittlenell.com domains. 

Job Description

Position Summary
The Benefits Coordinator is a key member of the Total Rewards Team, supporting the administration of employee benefit programs across the organization. The Benefits Coordinator supports general HR and Benefits inquiries via an HR inbox and supports employee benefits troubleshooting, helping ensure a compliant, efficient, and positive employee experience across a multi-state workforce. This role also acts as a back up support for employee leaves of absence. The Benefits Coordinator reports to the Sr. Director of Total Rewards. 

The salary range for this position is $25.50 - $35.66/hr. Actual pay will be dependent on budget.

Job Posting Deadline
Applications for this position will be accepted until April 3, 2026.

Essential Job Functions/Key Job Responsibilities 

• Serve as a frontline resource for employee benefits questions related to: Medical, dental, vision, HSA/ FSA, retirement, wellness, and voluntary benefits programs 
• Troubleshoot enrollment issues and carrier discrepancies in partnership with vendors and internal teams 
• Research requests and have an ongoing understanding for questions that pertain to benefit plans  
• Support Open Enrollment and ongoing benefit communications and initiatives 
• Serve as back up for employees leave requests questions, including: FMLA, State-specific paid and unpaid leave programs, including Colorado Paid Family and Medical Leave (FAMLI), California Paid Family Leave and company medical, personal parental leave policies and STD and LTD coordination  
• Support audits, reporting, and compliance documentation related to leaves, benefits and eligibility  
• Maintain accurate leave records in HRIS and tracking systems  
• Ensure all benefit-related records are complete, accurate, and compliant 
• Maintain confidential employee and benefits records in compliance with HIPAA and company policies  and all applicable state and federal regulations 
• Other duties as assigned 

Qualifications

• High school diploma or equivalent (Associate’s or Bachelor’s preferred) 
• At least 1 year of experience in benefits, leave administration, HR, or related field

Additional Information

Knowledge, Skills & Abilities (KSAs) 

• Core employee benefits programs and eligibility rules 
• Familiarity with multi-state compliance considerations 
• FMLA regulations and leave administration practices 
• Experience using HRIS and benefits administration systems 
• Strong case management and organizational skills 
• Clear, professional communication with employees and vendors 
• High attention to detail and documentation accuracy 
• Ability to troubleshoot benefit and leave issues across multiple systems 
• Customer-focused problem-solving approach 
• Ability to manage confidential and sensitive information 
• Ability to explain complex regulatory and benefits concepts clearly 
• Ability to prioritize effectively in a high-volume environment 
• Ability to collaborate cross-functionally 
• Ability to adapt