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Global Security Operations Center Officer

Securitas
Santa Clara, United Statesfull_timeVerifiedPosted 23 Oct 2024

About the role

GSOC Security Officer 

 

We help make your world a safer place. 

 

Securitas is a global company that offers the most advanced and sustainable security solutions in the industry. We are located in 47 countries and have 355,000 employees worldwide and over 150,000 clients. 

 

ESSSENTIAL FUNCTIONS:

  1. Monitoring Access Control & Camera Systems
  2. Address Access Control Alarms via Access Control Systems & Cameras
  3. Dispatch Physical Security Officer(s)
  4. Make email and/or telephone notifications as described in GSOC Protocols
  5. Modify Access Control badges per approved requests
  6. Address mission critical equipment alarms as described in GSOC Protocols
  7. Make notification and requests concerning facility life preservation systems
  8. Identify and Log Access Control malfunctions
  9. Coordinating Emergencies:
  10. Reporting & Communications:
  11. General Service:
    • The functions listed describe the business purpose of this job. Specific duties or tasks may vary and be documented separately. The employee might not be required to perform all functions listed. Additional duties may be assigned, and functions may be modified, according to business necessity.
  • Coordinate Emergency incidents with Physical Security Officers
  • Understand and execute Emergency GSOC Protocols
  • Coordinate & communicate with First Responders
  • Participate in regular training and scenario-based security drills
  • Compile daily GSOC activities into daily shift reports
  • Accurately ensure detailed shift pass-downs are issued and followed
  • Compile monthly, quarterly, and annual GSOC statistical data
  • Author Incident Reports as described in GSOC Protocols
  • Complete security equipment and provide Access Control & Camera audit & testing forms
  • Ensure GSOC Supervisor is aware of all global security operations
  • Answer telephone calls and provide security services coordination
  • Use radio to dispatch and track Security Officer / Security Receptionist calls for requests
  • Complete general employee Service Requests
  • Complete requests for Facilities Service
  • Be aware of all global events and their schedules
  • Be aware and ready to provide special requests for events and employees
  • Understand and execute general service GSOC Protocols
  • Perform GSOC related projects and tasks as requested by the GSOC Supervisor and/or Corporate Security Manager
  • Maintain a clean and orderly GSOC facility
  • Comply with LinkedIn’s company policies

 

  • All assigned duties or tasks are deemed to be part of the essential functions, unless such duties or tasks are unrelated to the functions listed, in which case they are deemed to be other (non-essential) functions.
  • Employees are held accountable for successful job performance. Job performance standards may be documented separately, and may include functions, objectives, duties or tasks not specifically listed herein.
  • In performing functions, duties or tasks,employees are requiredto know and follow safe work practices, and to be aware of company policies and procedures related to job safety, including safety rules and regulations. Employees are required to notify superiors upon becoming aware of unsafe working conditions.
  • All functions, duties or tasks are to be carriedout in an honest, ethicaland professional manner,and to be performed in conformance with applicable company policies and procedures. In the event of uncertainty or lack of knowledge of company policies and procedures, employees are required to request clarification or explanations from superiors or authorized company representatives.

 

MINIMUM QUALIFICATIONS AT ENTRY:

Additional qualifications may be specified and receive preference, depending upon the nature of the position.

 

MINIMUM HIRING STANDARDS:

  • Must be at least 18 years of age.
  • Must have a reliable means of communication.
  • Must have a reliable means of transportation.
  • Must have the legal right to work in Ireland.
  • Must have the ability to speak, read, and write English.
  • Must have a High School Diploma or equivalent.
  • Must be willing to participate in the Company’s pre-employment screening process, including drug screen and background investigation.

 

EDUCATION/EXPERIENCE:

  • Proficient in Word, Excel, Gmail, and other Google products such as Google Docs
  • Prior GSOC experience recommended
  • Experience working in a fast-paced environment with the ability to change gears quickly
  • Ability to communicate professionally

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Company

Securitas

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