Director, Global Marketing Services

Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

About Global Marketing Services
Global Marketing Services is Visa’s center of excellence that enables world-class marketing programs for our clients around the world. We work behind the scenes to provide marketing strategy, creative solutions, and operational support that help our clients achieve measurable business results. Our team partners with regional and local marketing teams, as well as cross-functional experts, to deliver innovative, data-driven, and impactful marketing engagements at scale.

The Opportunity
Visa is seeking a Director of Global Marketing Services to lead strategic initiatives that expand and enhance our Marketing Services portfolio. This leader will play a key role in developing market-leading solutions, including marketing strategy and advisory services, creative capabilities, and integrating emerging technologies such as artificial intelligence (AI) to improve client marketing outcomes.

In this role, you will help define the vision and go-to-market approach that strengthens Visa’s position as a trusted partner for differentiated, high-impact marketing engagements. You will collaborate with senior stakeholders globally, influence innovation in our offerings, and ensure effective adoption across markets.

Essential Functions:

• Lead strategic initiatives to advance Marketing Services capabilities, with a focus on innovation, scalable solutions, and emerging technology applications in marketing.
• Drive adoption of new capabilities across a global network of teams, ensuring measurable impact for Visa and our clients.
• Develop and maintain Marketing strategy and Advisory resources and best practices for internal and client-facing use.
• Support the evaluation and introduction of new sponsorship and partnership opportunities for our clients to maximize business impact.
• Collaborate with senior leadership to identify and shape new service offerings in response to evolving market needs.
• Mentor team members and foster collaboration across global and regional marketing teams.
• Partner with cross-functional teams—including Brand, Digital Experiences, Sponsorships, Insights & Analytics, Finance, and Visa Consulting & Analytics—to deliver seamless execution.

• Champion best practices and knowledge sharing across the Global Marketing Services community.
• Support high-impact client engagements as needed to reinforce our value proposition.

This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager.

Qualifications

Basic Qualifications:

• 10 or more years of work experience with a Bachelor’s Degree or at least 8 years of work experience with an Advanced degree (e.g. Masters/MBA /JD/MD), or a minimum of 3 years of work experience with a PhD.

Preferred Qualifications:

• 12+ years of experience with a Bachelor’s degree, 10+ years with an advanced degree (e.g., Master’s, MBA, JD, MD), or 6+ years post-PhD.
• Demonstrated strategic vision and creative thinking, with a track record of challenging the status quo and driving innovation and transformation in complex, ambiguous environments.
• Proven ability to launch, commercialize, and drive adoption of new marketing offerings or initiatives across large, matrixed organizations.
• Strong strategic thinking and analytical skills, including evaluating business opportunities, assessing ROI, and leveraging insights to inform decisions.

• Strong understanding of marketing strategy, creative development, and emerging marketing technologies (including AI).

• Exceptional relationship-building, leadership, and collaboration skills; adept at partnering with diverse, cross-functional stakeholders at all levels and across regions.
• Highly organized, action-oriented, and able to manage multiple complex projects with quick follow-through.
• Executive presence with outstan