Galley (Kitchen) Supervisor - San Francisco / Berkeley

Salary: $30.00 per hour

City Experiences is seeking a Galley Supervisor for our operation in San Francisco and Berkeley.

About You:

This person will be adaptable, dynamic, and embody City Experiences’ RESPECT Service System.

About the Opportunity:

The successful Galley (Kitchen) Supervisor, in conjunction with other back of house management, participates in managing back-of-the-house cruise execution to ensure consistently high levels of quality, service and guest sanitation satisfaction while maintaining a high level of profitability.

Essential Duties & Responsibilities:

• Act as the on-duty galley kitchen manager for cruises and manage the kitchen crew to ensure adherence to company standards and procedures.
• Maintain continuous communication with the back of the house and restaurant management regarding staff and operations.
• Ensure that all staff consistently follow and adheres to all health department sanitation codes and requirements thereby maintaining the Company’s strict standards of sanitation.
• Maintain close liaison between the kitchen and other departments including the front-of-the house
• Participate in recruiting and training of all new kitchen crew.
• Inventory Control and Counting / Ordering in conjunction with Chef de Cuisine and Executive Chef
• Use of NetChef/Crunchtime and Novatime
• Provide input to the Kitchen Management- Sous Chef, Chef de Cuisine and Executive Chef about the development/career growth plans for each member.
• Recommend to the Kitchen Management- Sous Chef, Chef de Cuisine and Executive Chef the promotion of each member.
• Develop positive working relationships and strong teamwork.
• Resolve guest service issues, in conjunction with the on-duty Restaurant Manager, utilizing strong guest service skills and exercising diplomacy in keeping with company objective of guest retention.
• Participate in operation task forces as requested.
• Additional job duties assigned.

Requirements & Qualifications:

• High school diploma or equivalent required
• Proven experience as a Kitchen Manager or similar role in a high-volume culinary establishment.

• Minimum two (2) years formal culinary training OR equivalent kitchen work experience in a full-service/banquet, high volume environment.

• One (1) year of kitchen staff management experience preferred.

• Must have SERV Safe Certification
• Working Computer knowledge and skills (Microsoft Office – Excel, Word, Outlook) as well as ability to use NetChef/Crunchtime
• Strong leadership, communication, and organizational skills.
• Knowledge of health department sanitations codes & requirements
• Ability to thrive in a fast-paced, high-pressure environment.
• Excellent interpersonal skills with the ability to work well with a variety of personalities and under pressure.
• Must be able to work in a kitchen environment that may involve exposure to extreme heat or cold.
• Required to lift and move heavy items such as cases of provisions and large containers of prepared foods.
• Will be required to be available for work on all major holidays
• Must meet minimum state age requirements

About Us:

City Experiences’ passion is to provide amazing experiences on land and water. Our 40-year success through organic growth and acquisitions has resulted in a portfolio of over 25+ brands that welcome upwards of 30 million guests/riders annually. If you’re an enthusiastic team player who thrives in an environment where communication, creativity, and cooperation are encouraged, this may just be the opportunity for you.

The RESPECT Service System embodies City Experiences’ mission, vision, values and operating principles. By creating a company culture that puts RESPECT at its core, we believe it will drive us to achieve our goal of becoming a Global Experiences and Transportation Leader.

The Company is proud to be an Equal Employment Opportunity and Affirmative Action employer. We prohibit discrimination and harassment against any applicants or employees based upon their race, color, religion, national origin, sex, age, sexual orientation, gender identity or expression, mental or physical disability, status as a protected veteran, or other characteristics prohibited by applicable law. 

Additionally, we encourage all qualified applicants including those with past arrest or conviction records to apply. The Company participates in the E-Verify program in certain locations.