Fraud Prevention Analyst - ATO (Daytime/Weekends)

THE POSITION
Our roster has an opening with your name on it

The Fraud and Risk Analyst – ATO role is responsible for analyzing and monitoring daily risk reporting to identify and prevent account takeovers across the FanDuel Group brands. This position plays a key role in assisting our organization with our fraud prevention response and is responsible for reviewing and resolving inbound and outbound customer fraud contacts across the platform.

This role requires intermediate to advanced experience in customer service and an intermediate to advanced understanding of existing and emerging fraud risks within Daily Fantasy Sports, online gaming, or related industries. Candidates for this role must pass the required licensing as mandated by various state gaming and racing regulatory bodies. Failure to be licensed or retain licensure will result in termination of employment. This position reports to the Fraud and Risk Lead Supervisor

In addition to the specific responsibilities outlined above, employees may be required to perform other such duties as assigned by the Company. This ensures operational flexibility and allows the Company to meet evolving business needs.

 

THE GAME PLAN
Everyone on our team has a part to play

• Conduct daily reviews of risk reporting to detect, prevent and mitigate account takeover activity; including but limited to customer deposits and withdrawals
• Perform detailed account due diligence and settlement of customer accounts
• Assist with applicable state-specific regulatory fraud form reporting
• Support internal teams with various fraud and risk reviews or requests
• Resolve customer issues in relation to fraud and risk matters
• Additional tasks and projects as assigned by team leadership

 

THE STATS
What we're looking for in our next teammate

• Preferably 2+ years of fraud experience in daily fantasy sports, online gaming or related industries preferred
• Experience with digital payments and understanding of e-Commerce platforms ideal
• Bachelor’s degree in related field preferred
• Intermediate knowledge of common fraud prevention strategies and systems
• Intermediate understanding of Check, ACH, Wire, Debit/Credit card, PayPal and other payment channel operating rules
• Strong communication, organizational, problem-solving and analytical skills
• Available to work flexible hours that include nights and weekends
• Passion for sports and/or gaming industry a plus
• Licensure: Must be able to pass required licensing as mandated by various state racing and gaming regulatory bodies

ABOUT FANDUEL

FanDuel Group is the premier mobile gaming company in the United States and Canada. FanDuel Group consists of a portfolio of leading brands across mobile wagering including: America’s #1 Sportsbook, FanDuel Sportsbook; its leading iGaming platform, FanDuel Casino; the industry’s unquestioned leader in horse racing and advance-deposit wagering, FanDuel Racing; and its daily fantasy sports product.  

In addition, FanDuel Group operates FanDuel TV, its broadly distributed linear cable television network and FanDuel TV+, its leading direct-to-consumer OTT platform. FanDuel Group has a presence across all 50 states, Canada, and Puerto Rico.

The company is based in New York with US offices in Los Angeles, Atlanta, and Jersey City, as well as global offices in Canada and Scotland. The company’s affiliates have offices worldwide, including in Ireland, Portugal, Romania, and Australia.

FanDuel Group is a subsidiary of Flutter Entertainment, the world's largest sports betting and gaming operator with a portfolio of globally recognized brands and traded on the New York Stock Exchange (NYSE: FLUT).

 

PLAYER BENEFITS
We treat our team right

We offer amazing benefits above and beyond the basics. We have an array of health plans to choose from (some as low as $0 per paycheck) that include programs for fertility and family planning, mental health support, and fitness benefits. We offer generous paid time off (PTO & sick leave), annual bonus and long-term incentive opportunities (based on performance), 401k with up to a 5% match, commuter benefits, pet insurance, and more - check out all our benefits here: FanDuel Total Rewards. *Benefits differ across location, role, and level.

FanDuel is an equal opportunities employer and we believe, as one of our principles states, “We are One Team!”. As such, we are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, creed, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender i