Field Service Technician

Date d’affichage / Date Posted:

2025-08-13

Pays / Country:

Canada

Emplacement / Location:

730 Cote-Vertu Ouest, BLD 4, Room 402-388 ZIP 04 Dorval, QC H4S 1Y9 Canada

Collins is seeking an experienced onsite Radio Field Service Technician. The candidate will be responsible for managing day-to-day priorities in solving clients VHF/UHF Radio, Telephone, Networking & PC related issues based out of our Richmond, BC office.

What You Will Do

• Coordinates, prioritizes and resolves issues encountered by customers.
• Analyze system failures, identify and restore equipment malfunctions and failures.
• Performs a variety of duties, including but not limited to servicing, operating, maintaining, repairing, and removing equipment.
• Conducts technical analysis of product implementations, modifications, and enhancements to products in accordance with specific customer specifications.
• Manages technical products, services, logistics and provisioning, quantity surveying, and configurations to assigned customers.
• Troubleshoots technical problems and recommends actions to company or customer representatives.
• Assesses product needs in accordance with customer specifications.
• Install & maintain digital wireless communication equipment in the VHF, UHF, 800 MHz bands operating on trunking or conventional modes
• Install & Maintain dispatch console systems.
• Manages statement of work to meet customer and contract requirements.
• Contacts customer, collects feedback, and establishes and maintains good relationship with customers.
• Will communicate and interact, both verbally and written, with English speaking customers
• Travel 30%
• Will be working to various locations where valid Canadian citizenship, valid driver’s license and vehicle are required.
• Monday to Friday workdays with rotational on call
• Applicants will be subject to a government security screening   

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Qualifications You Must Have

• Typically requires HS Diploma or AA/AS degree (or other 2-year post high school training) with a minimum of 2 years of relevant experience
• ​Prior working experience in IT, Computer Hardware repair

Qualifications We Prefer

• Basic troubleshooting skills and knowledge of how to use RF testing equipment.
• Be self-motivated and able to work effectively both in a team environment and under minimal supervision in the field.
• Completion of a practical course in the RF Radio & Electronics
• Completion of a practical course in Networking

What we Offer

 Some of our competitive benefits package includes:  

• 3 weeks paid vacation.
• Extended health care, dental, vision, and more.
• Life & Long-term disability
• Group RRSP with company contributions up to 18% combined  
• Ongoing training and education
• Employee tuition reimbursement in select areas
• Onsite Parking

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Avionics delivers advanced cockpit displays, vision systems, and comprehensive digital solutions for global government, commercial and business aviation customers. We provide connectivity and managed data services to ensure safety and seamless communication for passengers, crews, and militaries, from aircraft and airports to air traffic management. Join us in creating solutions that connect the world, one flight at a time. Start your application today.

* Please consider the following role type definitions as you apply for this role.

Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products.

Regardless of your role type, collaboration and innovation are critical to our business and all employees will have access to digital tools so they can work with colleagues around the world – and access to Collins sites when their work requires in-person meetings.

The salary range for this role is 65,350 CAD - 81,650 CAD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills.

At Collins, the paths we pave together lead to limitless possibility. And the bonds we form – with our customers and with each other – propel us all higher, again and again