Business Development Manager

Shaping the Future of Logistics- Your Career Starts at Röhlig

Whether it’s sea freight, air freight, or contract logistics, at Röhlig Logistics you’ll help create tailor-made solutions that move the world forward. As a global, family-owned company founded in Bremen, Germany in 1852, we’ve built our reputation on reliability and trusted partnerships.

Röhlig USA is a global freight forwarder specializing in air, ocean, and contract logistics. We deliver customized supply chain solutions through a network of over 2,700 employees worldwide. As a privately owned company, we focus on long-term partnerships and high-quality service. Our U.S. team is growing rapidly, driven by innovation, reliability, and customer success.

We are seeking a results-driven, highly motivated Business Development Manager to join our sales team in Minneapolis.

What you will do:

Sales and Business Development

• Develop NEW and prospective customers while maintaining existing accounts.

• Assist Vice President of Sales & Regional VP in the preparation and negotiation of bids, RFQ’s & quotations with customers, suppliers and overseas agents.

• Assist with sales campaigns and events in conjunction with local and overseas partners.

• Co-ordinate and attend sales visits both in the USA, and with overseas partners for aiding business development if applicable.

• Plan and manage personal business portfolio/territory according to agreed market strategy.

• Joint sales visits with other sales professionals.

• Compliance with all regulations prescribed by USA Customs/IATA/TSA/FMC and other governing bodies.

• Offer sales support for future sales offices in remote locations.

• Quoting freight costs to new customers.

• Response and follow up sales inquiries and leads using appropriate methods.

Client and Supplier Management

• Client Management of allocated customers by using established tools to achieve and exceed targets.

• Weekly follow-up with new clients after first shipments.

• Deployment of information about all contracts with customers and suppliers to all parties.

• Ensure that any client entertainment activities are carried out in a professional and responsible manner to ensure the continuing good name of Rohlig USA.

• Ensure customer requests are completed in a timely manner and at the highest possible service level.

• Adhere to client service level agreements.

• Resolves discrepancies, while keeping records of discrepancies via the Innovations and Incidents Management (IIM) to ensure compliance.

Administration

• Monitor competitor activity and industry trends.

• Attend industry related functions when required as a key representative of Rohlig USA.

• Update and maintain all relevant information about customers and sales activities on CRM.

• Provide weekly reporting of sales activities.

• Attend meetings with sales team members.

• Attending training to develop relevant knowledge, techniques and skills if applicable.

What you bring:

• High school graduate – some college preferred

• Knowledge of related computer applications and reporting tools

• Familiar with all freight forwarding procedures, regulations & departments

• 2-5 years of industry related experience required

• Demonstrated Customer Services skills

• Proven Sales and Business selling ability & success

• Self-motivated and results driven

• Outstanding people and communication skills

• Excellent problem-solving ability

• Excellent Time Management skills

What we offer you:

At Röhlig, we believe in supporting our employees' well-being, growth, and work-life balance. That’s why we offer a competitive benefits package designed to empower you both personally and professionally:

• Comprehensive Medical, Dental, and Vision Insurance – Keeping you and your family healthy is our priority.

• 401(k) Plan with Company Match – We’re invested in your future and help you save for retirement.

• Generous Paid Time Off (PTO) – Whether you’re planning a vacation, taking care of personal needs, or just need a mental health day, we’ve got you covered.

• Supportive Work Environment – From career development opportunities to a collaborative culture, we ensure you feel valued every step of the way

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