Jobs and Careers
CA
Head of Operations
CALSTARTRemote, US, United StatesRemotefull_timeVerifiedPosted 25 Feb 2026
About the role
Please be aware of recruiting scams!
All legitimate communication from our recruitment team will come from an official calstart.org email address via email, we will not text you about a role you have not applied to or shown interest in. We will not perform any interviews via text or Zoom chat.
CALSTART does not ask for any fees or personal information such as social security numbers or bank details during the recruitment process.
About Us:
CALSTART is a mission-driven industry organization focused on transportation decarbonization and clean air for all.
For over 30 years, it’s been CALSTART’s mission to develop, assess, and implement large-scale, zero-emission transportation solutions to mitigate climate change and support economic growth. CALSTART works with businesses, organizations, governments, and communities to create real-life impact toward clean air and equitable access to clean transportation for all. CALSTART provides scientific, technical and policy support for regulatory development and clean technology and infrastructure acceleration.
About The Role:
The Head of Operations serves as a senior enterprise leader overseeing operational aspects of the organization that supports CALSTART’s business and execution team in achieving overall organizational goals and mission. This role will require building and modernizing CALSTART’s enterprise operational infrastructure that is consistent with the growth in scope and size that has occurred over the last five years. This role requires translating vision into execution by developing the systems, processes, and operating discipline required to support a growing, complex organization. The Head of Operations will lead organization-wide operational transformation and ongoing management. Significant efforts will include identifying how to optimize existing processes and systems or implement new systems that improve organizational efficiency, ensure quality execution, and meet the needs of the larger organization that CALSTART has become. This includes a potential new ERP system, optimization of Salesforce as a core business platform, and the development and governance of standardized operating procedures, SOPs, across the enterprise. This role will also be responsible for implementing, communicating, and maintaining core processes that support business initiatives and our central HR, Finance, Legal, and Marketing teams. The Head of Operations is the Senior Leader looking across all the organization and all functional areas to ensure CALSART is aligned and set up for success. This role reports to the CEO and partners closely with the CEO, Executive Team, Chief of Staff, and functional leaders to ensure CALSTART operates with a spirit of collaboration across all functions and with clarity, consistency, efficiency, and accountability.
All legitimate communication from our recruitment team will come from an official calstart.org email address via email, we will not text you about a role you have not applied to or shown interest in. We will not perform any interviews via text or Zoom chat.
CALSTART does not ask for any fees or personal information such as social security numbers or bank details during the recruitment process.
About Us:
CALSTART is a mission-driven industry organization focused on transportation decarbonization and clean air for all.
For over 30 years, it’s been CALSTART’s mission to develop, assess, and implement large-scale, zero-emission transportation solutions to mitigate climate change and support economic growth. CALSTART works with businesses, organizations, governments, and communities to create real-life impact toward clean air and equitable access to clean transportation for all. CALSTART provides scientific, technical and policy support for regulatory development and clean technology and infrastructure acceleration.
About The Role:
The Head of Operations serves as a senior enterprise leader overseeing operational aspects of the organization that supports CALSTART’s business and execution team in achieving overall organizational goals and mission. This role will require building and modernizing CALSTART’s enterprise operational infrastructure that is consistent with the growth in scope and size that has occurred over the last five years. This role requires translating vision into execution by developing the systems, processes, and operating discipline required to support a growing, complex organization. The Head of Operations will lead organization-wide operational transformation and ongoing management. Significant efforts will include identifying how to optimize existing processes and systems or implement new systems that improve organizational efficiency, ensure quality execution, and meet the needs of the larger organization that CALSTART has become. This includes a potential new ERP system, optimization of Salesforce as a core business platform, and the development and governance of standardized operating procedures, SOPs, across the enterprise. This role will also be responsible for implementing, communicating, and maintaining core processes that support business initiatives and our central HR, Finance, Legal, and Marketing teams. The Head of Operations is the Senior Leader looking across all the organization and all functional areas to ensure CALSART is aligned and set up for success. This role reports to the CEO and partners closely with the CEO, Executive Team, Chief of Staff, and functional leaders to ensure CALSTART operates with a spirit of collaboration across all functions and with clarity, consistency, efficiency, and accountability.
What You'll Do:
- Enterprise Operations & Execution: Operationalize CALSTART’s strategic priorities by translating organizational goals into scalable operating models, processes, and performance measures.
- Establish and oversee an integrated enterprise operating framework that aligns people, processes, systems, and data.
- Serve as a trusted advisor to the CEO and Executive Team on operational readiness, risk, and execution.
- Ensure CALSTART has the processes to implement and track annual organizational goals.
- Systems Transformation (prog. mgmt., accounting, resource planning, & Salesforce)
- Lead the end-to-end recommendation on scope, implementation, and adoption of a new ERP system(s), ensuring alignment with Finance, People Resources, procurement, grants, initiatives, and project operations.
- Oversee the strategic optimization of Salesforce as a core enterprise system, ensuring it supports business development, partnerships, programs, and reporting needs.
- Drive strong change management, data governance, and user adoption across all systems.
- Standard Operating Procedures (SOPs) & Process Excellence: Lead the design, documentation, rollout, and ongoing implementation of enterprise-wide SOPs where gaps exist, ensuring consistency, clarity, and compliance.
- Establish process ownership and governance models to ensure SOPs are maintained, followed, and continuously improved.
- Promote operational excellence through process simplification, automation, and continuous improvement.
- Oversee enterprise-wide process to standardize tools, require adherence to enterprise process standards, and sunset duplicative or non-compliant workflows through a collaborative approach with the senior leadership team
Apply for this role
Generate a tailored application kit with a matched cover letter, interview prep, and CV highlights — in under 60 seconds.
Apply Now →Generate Application KitFree account required — sign up in 30s