Marketing Producer, Program and Process Specialist

The Marketing Producer, Program and Process Specialist plays a central role in enabling the execution, coordination, and operational effectiveness of Strategic Marketing Solutions (SMS). While supporting high-impact deal pursuits and marketing storytelling, this role is equally responsible for ensuring projects, priorities, programs, and cross-functional initiatives are organized, tracked, and delivered with clarity and consistency.

This individual operates as a program coordinator and connective layer—aligning Sales Marketing, Land to Launch marketing, Content Marketing, and Brand Marketing & Communications (BM&C) to ensure the QTS story is executed with precision, speed, and consistency across the business.

RESPONSIBILITIES, other duties may be assigned

• Program & Project Coordination
• Coordinate, manage, and help ensure execution of projects across Sales Marketing, Land to Launch marketing, and Content marketing teams
• Serve as a central point of coordination for SMS initiatives—tracking timelines, deliverables, owners, and dependencies
• Support end-to-end project lifecycle management (intake → prioritization → execution → delivery → reporting)
• Help establish and maintain standardized workflows, processes, and systems across SMS (e.g., Monday.com, trackers, intake forms)
• Proactively identify risks, gaps, or bottlenecks and escalate appropriately
• Deal Pursuit Tracking & Sales Marketing Support
• Maintain and update deal pursuit tracking systems, ensuring accuracy, completeness, and visibility across the team
• Support multiple active pursuits simultaneously through coordination of inputs, timelines, and deliverables
• Assist with preparation and coordination of pitch materials, presentations, and executive-level content
• Data, Reporting & Operational Insights
• Track and analyze team activity (e.g., deal pursuits, content production, project throughput) to provide visibility into performance and capacity
• Support SMS leadership with reporting, dashboards, and executive-level summaries
• Help maintain data consistency across tools, trackers, and knowledge bases
• Identify opportunities to improve efficiency, prioritization, and resource allocation through data
• Cross-Functional Coordination & BM&C Liaison
• Serve as a key liaison between SMS and the broader Brand, Marketing & Communications organization
• Help coordinate integrated marketing efforts, ensuring SMS priorities align with broader campaigns, messaging, and initiatives
• Facilitate communication and alignment across Integrated Marketing, Communications, Creative, and Events teams
• Support execution of cross-functional initiatives that span marketing, development, sales, and community engagement
• Team & Leadership Enablement
• Support the VP of Brand & Marketing and SMS leadership with organizing initiatives, priorities, and strategic ideas
• Coordinate and manage team meetings, agendas, action items, and follow-ups
• Help structure and prepare materials for leadership discussions, offsites, and executive presentations
• Act as an operational “force multiplier” for leadership—turning ideas into actionable plans

BASIC QUALIFICATIONS

• Bachelor’s degree in Marketing, Business, Communications, or a related field, or equivalent professional experience
• 3+ years of experience in marketing, project coordination, program management, or a related role within a cross-functional business environment
• Demonstrated experience managing multiple projects simultaneously, including tracking timelines, deliverables, and stakeholders
• Experience supporting cross-functional teams (e.g., marketing, sales, development, operations) and coordinating inputs across groups
• Strong organizational and project management skills, with experience working in tools such as Excel, PowerPoint, and project management systems (e.g., Monday.com, Smartsheet, or similar)
• Ability to collect, organize, and maintain data sets, trackers, or reporting dashboards to support team operations and decision-making
• Strong written and verbal communication skills, with the ability to clearly synthesize information and coordinate across stakeholders
• Detail-oriented with a high standard for accuracy, organization, and follow-through across high-volume workstreams
• Ability to work in a fast-paced, evolving environment and adapt to shifting priorities and business needs
• Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word); familiarity with marketing, content,