Sales Supervisor: Pact

We are seeking Sales Supervisor for our Pact store at the Town & Country Village in Palo Alto. Not only will this individual be the face of the store and gain first hand exposure to a wide range of brands, but they will help create a world class store team and in turn, the best possible customer experience.

Our store teams are the heart of Leap and we need to find the best store leaders to carry out our mission with care and detail. Leap powers brick and mortar stores for some of the hottest up-and-coming e-commerce brands. 

Among the trailblazing brands we work with are: ASTR the Label, Something Navy, Hanky Panky, ThirdLove, Ring Concierge, Malbon Golf, Frankie’s Bikinis, Bad Birdies, among many more and the list is ever growing!  The cross-functional nature and rapid expansion of Leap fosters a range of opportunities and high level career growth. 

You are a leader who: 

• Possesses Management capabilities  
  • Leads by example on the sales floor
  • Assess performance through observation and provide in the moment coaching
• Is Welcoming, Customer Obsessed & Service Oriented- Ability to initiate connection. Eager to create a memorable experience, hospitable, helpful, anticipates needs, possesses excellent selling skills.
• Is Adaptable & Entrepreneurial - Ability to be adaptable in multiple situations with a growth mindset and takes initiative to drive for results and proactively creates solutions to solve problems.
• Is a Team Player- Sees another’s success as their own, communicates clearly, & proactively seeks opportunity to support others.
• Maintains Professionalism- On time, organized, mature; must show up/demonstrate strong work ethic/experience in interview.
• Is a Brand Advocate/Category Expert- Keeps up with trends/fashion/news in related industry; shows passion and ability to teach and educate within a specific category.
• Has Integrity- Does what they say they will do when they say they will do it, takes responsibility & accountability.

A Day in the Life: 

• Lead team with best in class service while creating a fun and memorable experience that represents the brand(s) and makes the customer want to keep coming back
• Responsible for duties relating to opening and closing the store
• Guide customers through the life of a sale, culminating in successful use of our POS system 
• Participate in general store operation