Job Identification

• Job Title:               Program Director, Human Resources
• Department:         Human Resources
• Reports to:            Senior Vice President & CFO, Administration & Management
• Location:               Alexandria, VA
• Grade:                   20
• FLSA Status:          Exempt

Statement of Purpose

The Program Director, Human Resources is responsible for payroll management; employee benefits management; updating and disseminating Human Resource policies; compliance with applicable laws; championing opportunities for people who are blind and providing guidance, consultation and support to employees within NIB and our associated agencies. 

Responsibility for the Work of Others

Manage the work of the Senior Specialist, Benefits; Senior Specialist, Payroll; Coordinator, Learning & Development; Specialist, Human Resources.

Business Communication

Ongoing communication with NIB employees; associated agency personnel; Federal and State personnel; professional organizations; and other national nonprofit consumer organizations.

Education

Bachelor’s Degree required.  An equivalient combination of education and experience may also be acceptable.

Training and Specialized Knowledge

• Microsoft Office (Excel, PowerPoint, Word);  HRIS system experience, Paycom preferred; excellent interpersonal skills; strong multi-tasking ability.  Ability to respond effectively to the most sensitive inquiries or complaints.  Extensive knowledge of employee benefits, retirement plan administration, payroll, personnel policy, and federal and state laws regarding employment practices.

Core Competencies

• Accountability
• Communication Skills
• Ethics /Integrity
• Customer Care
• Job Knowledge/ Technical Skills
• Decision Making
• Judgment and Problem Solving
• People Management
• Process Improvement

Experience

9+ years working in the Human Resources field in a generalist role; 8+ years supervisory experience required.

Travel

Less than10%

Specific Duties and Responsibilities

Internal Survey Generation

• Support the design and analysis of employee engagement surveys; strengthen internal communication and information-sharing to enhance organizational effectiveness.
• Manage NIB’s participation in external compensation and benefits surveys to ensure competitive practices.

Compliance

• Assist, implement, and enforce HR policies, processes, and procedures; ensure timely updates and distribution of the employee handbook and policy guides.
• Partner with NIB Compliance to identify and mitigate risks related to federal and state employment laws.