Sales Operation Manager

Vectra® is the leader in AI-driven threat detection and response for hybrid and multi-cloud enterprises.

The Vectra Platform captures packets and logs across network, public cloud, SaaS, and identity by applying patented security-led AI to surface and prioritize threats for rapid threat response. Vectra's threat detections are powered by a deep understanding of attacker methods and problem-optimized AI algorithms. Alerts uncover attacker methods in action and are correlated across customer environments to expose real attacks. Organizations around the world rely on Vectra to see and stop threats before a breach occurs. For more information, visit www.vectra.ai.

Vectra® is the leader in AI-driven threat detection and response for hybrid and multi-cloud enterprises.

The Vectra Platform captures packets and logs across network, public cloud, SaaS, and identity by applying patented security-led AI to surface and prioritize threats for rapid threat response. Vectra's threat detections are powered by a deep understanding of attacker methods and problem-optimized AI algorithms. Alerts uncover attacker methods in action and are correlated across customer environments to expose real attacks. Organizations around the world rely on Vectra to see and stop threats before a breach occurs. For more information, visit www.vectra.ai.

We are looking for a rockstar Sales Operations Manager to join our Business Operations team here at Vectra! In this role, you will have the opportunity to work with many key technologies & processes across multiple departments. Your responsibilities on this team will include administration, troubleshooting support, and future enhancement build. We need someone who is a team player and will pro-actively find ways to improve our existing systems & processes, increasing productivity and efficiency.

What You’ll Do

• Provide front-line support to stakeholders for all B2B applications that the Business Operations team manages.
• Assist with regular onboarding/offboarding user management activities across Tech Stack, including Salesforce territory adjustments and enablement.
• Will be a dedicated support for Channel related systems and processes.
• Facilitate regular assessments of our Tech Stack to identify potential enhancements that create efficiency, usage adoption, and additional training potential.
• Work closely with cross-functional teams to deploy 3rd party system integrations and enhancements based on the business impact and scalability.
• Subject matter expert on Vectra’s rules of engagement within Salesforce, and has a passion for clean data.
• Regularly create and maintain documentation material related to our systems and processes.
• Conduct analysis or ad hoc reporting within Salesforce.
• Assist our order management team with various Sales process support needs, Salesforce CPQ quoting updates, & troubleshooting.
• Maintain data hygiene practices to ensure we have the most up-to-date, clean, and actionable data within systems.
• Routinely mass update data within our Salesforce system.

What We’re Looking For

• 3+ years in Sales Operations, Revenue/Business Operations or similar role
• Has supported or worked directly within an Enterprise SaaS environment
• Hands on experience administering Salesforce.com
• Experience with Salesforce CPQ, LeanData, Outreach, Clari (or equivalents) is a plus
• Comfortable using Data Loader/Demand Tools (or equivalent)
• Pro-active, quick learner, self-motivated, and is a problem solver
• Has a strong technical acumen, can partner with technical teams
• Flexible and able to change priorities quickly, capacity to manage multiple priorities
• Excellent verbal and written communication skills that can translate technical content to various audiences
• BA/BS or equivalent degree required

Our competitive total rewards package includes cash compensation within the range provided below. Actual pay for this position may vary based on the hired candidate’s location, experience and relevant incumbent pay position.  Vectra Total Rewards$76,000—$146,900 USD

Vectra provides a comprehensive total rewards package that supports the financial, physical, mental and overall health of our employees and their families. Compensation includes competitive base pay, incentive plan eligibility, and participation in the employee equity plan (stock options). Specific benefits offered varies by location, but commonly include health care insurance, income protection / life insurance, access to retirement savings plans, behavioral & emotional wellness services, generous time away from work, and a comprehensive employee recognition program.

Vectra is committed to creating a diverse environment and is