Senior Director, Strategic Accounts - East

GeneDx (Nasdaq: WGS) delivers personalized and actionable health insights to inform diagnosis, direct treatment, and improve drug discovery. The company is uniquely positioned to accelerate the use of genomic and large-scale clinical information to enable precision medicine as the standard of care. GeneDx is at the forefront of transforming healthcare through its industry-leading exome and genome testing and interpretation services, fueled by the world’s largest, rare disease data sets. For more information, please visit www.genedx.com. 

GeneDx (Nasdaq: WGS) delivers personalized and actionable health insights to inform diagnosis, direct treatment, and improve drug discovery. The company is uniquely positioned to accelerate the use of genomic and large-scale clinical information to enable precision medicine as the standard of care. GeneDx is at the forefront of transforming healthcare through its industry-leading exome and genome testing and interpretation services, fueled by the world’s largest, rare disease data sets. For more information, please visit www.genedx.com. 

Summary  

We are seeking a dynamic Director, Strategic Accounts (Eastern US) to lead the growth and management of strategic partnerships within major health systems, with a focus on NICU and pediatric departments. This director level role is responsible for driving enterprise-wide genomic testing adoption, leading a high-performing team, and supporting EMR integration strategies to improve clinical outcomes and operational efficiency.  

This is a high-impact position ideal for a strategic thinker, relationship builder, and team leader who thrives at the intersection of healthcare innovation and commercial execution.  

Job Responsibilities 

Leadership & Team Development  

• Lead, mentor, and develop a team of Strategic Account Directors and Managers.  

• Foster a high-performance culture focused on collaboration, accountability, and strategic execution.  

• Set team goals, provide coaching, and support talent development across the organization.  

Strategic Account Management  

• Own the strategic direction for enterprise health system accounts.  

• Develop and execute customized growth strategies in alignment with client priorities and market trends.  

• Drive revenue growth by identifying and securing expansion opportunities across departments.  

Executive Relationship Management  

• Cultivate and manage relationships with C-suite executives, clinical leaders, and department heads.  

• Act as a trusted advisor, facilitating strategic conversations to align client goals with genomic solutions.  

Cross-Functional Collaboration  

• Partner with internal stakeholders (sales, marketing, clinical, product, medical affairs and IT) to ensure solution alignment.  

• Communicate customer insights to influence product development and service enhancements.  

EMR Integration & Clinical Implementation  

• Work closely with hospital IT teams and physician stakeholders to support successful EMR integration of genomic testing.  

• Guide health systems in adopting NICU rapid and ultraRapid genome testing workflows into clinical care.  

Market Intelligence & Thought Leadership  

• Stay ahead of healthcare industry trends, competitive activity, and regulatory changes.  

• Represent the company at industry conferences, roundtables, and client engagements as a subject matter expert.  

Performance & Compliance Oversight  

• Monitor account performance and provide strategic reporting to senior leadership.  
• Ensure all activities adhere to compliance standards and health system policies.