Business Analyst

Years of Experience: 4 Years

Education Requirements: Bachelor’s Degree

Program Description: As a leading provider of advanced information technology solutions and professional services to U.S. federal government agencies, is the prime for a $807m task order in support of the General Services Administration (GSA) Office of Digital Infrastructure Technologies (IDT) DIGIT (Digital Innovation for GSA Infrastructure Technologies) task order driving digital transformation and delivering continuous improvement and business value to its customers. The team is comprised of the best-in-class technology partners to leverage forward-leaning technologies and best practices to transform GSA’s IT capabilities and shift offerings to provide a more flexible service delivery model, completing the agency’s shift to a fully digital experience along with its adoption of advanced, emerging technologies such as intelligent automation, artificial intelligence, and machine learning.

Position Description: DIGIT is seeking a Business Analyst to support the Okta project.  The Okta project efforts are to replace SecureAuth with Okta Workforce for GSA’s enterprise single sign-on (SSO) platform.  The individual will be focused on documentation, SOPs, user stories and customer requirements.  This resource will also help track feature requests and develop product roadmap beyond the Minimum Viable Product (MVP) rollout. This role is responsible for managing the exchange of information between team members while enabling team communications and self-organization to make changes quickly.

Requirements

POSITION RESPONSIBILITIES:

This position shall perform the following (to include but not limited to) activities:

• Lead development of documentation and SOPs.
• Lead the gathering  of user stories with stakeholders and manage them in an Agile application.  
• Develop product roadmap.  
• Work with the customer to collect and document requirements. 
• Lead and participate in daily stand-ups.    
• Monitor and report on metrics. 
• Facilitate communication between the development team and stakeholders.
• Ensure that the team's progress is transparent and visible to all relevant parties.
• Ability to adapt to changing project requirements and embrace a flexible mindset to deliver on time and in line with Agile principles.
• Escalates issues to vendor and third-party entities, as necessary and directed by the Government.

CONTRACT REQUIRED QUALIFICATIONS:

• Public Trust Clearance by start date.
• ITI Lv4 Foundation Certification or ability to obtain within 120 days. 
• Certified Scrum Master or equivalent certification.
• Previous experience providing technical/management leadership on major tasks or technology assignments. 
• Previous experience working on a large Operations or Infrastructure Government program.
• Establishes goals and plans that meet project objectives.
• Interactions involve client negotiations and interfacing with senior management. 
• Decision-making and domain knowledge may have a critical impact on overall project implementation. 
• Proven ability to work independently in a full and/or partial remote environment with limited supervision and may supervise/lead others.
• Possess the ability to communicate in both oral and written forms, demonstrating an ability to communicate effectively with all levels of staff as well as clients.
• Maintain standard working hours per the DIGIT contract and to be available for meetings, and other collaborative efforts during working hours.
• Demonstrated ability to apply comprehensive knowledge across key tasks and high impact assignments with the ability to use practical experience and training to determine how to accomplish tasks.

CONTRACT DESIRED QUALIFICATIONS:

• Certified Project Management Professional (PMP) 
• Strong technical project analyst experience, requirements gathering, documentation, scrum/agile application development life cycle, and leadership skills.
• Understanding of IDMS systems and Okta. 
• Experience writing user stories; managing roadmaps, leading agile scrum methodology, and managing stakeholder relationships.
• Knowledge of an agile framework or method (i.e. Scrum, Kanban), or understanding of software development life cycle models as well as in-depth knowledge of traditional project management principles and practice.
• Possesses and applies comprehensive knowledge across key tasks and high impact assignments. - Plans and leads major technology assignments. 
• Evaluates performance results and recomme