Organizational Learning & Analytics Lead - U.S./Canada - Remote

Who we are

We’re a global, midsize CRO that pushes boundaries, innovates and invents because the path to a cure for the world’s most persistent diseases is not paved by those who play it safe. It is built by those who take pioneering, creative approaches and implement them with quality and excellence.

We are Worldwide Clinical Trials, and we are a global team of over 3,500+ experts, bright thinkers, dreamers and doers and, together, we are changing the way the world experiences CROs – in the best possible way.

Our mission is to work with passion and purpose every day to improve lives and we are looking for others who value this same pursuit.

Why Worldwide

We believe everyone plays an important role in making a world of difference for patients and their caregivers. From our hands-on, accessible leaders, to our cohesive and supportive teams, we are committed to enabling professionals from all backgrounds and experiences to succeed. We prioritize cultivating a diverse and inclusive environment that continues to promote collaboration and creativity. We are proud to be a workplace where people thrive by being themselves and are inspired to do their best work every day. Join us!

What People Services does at Worldwide Clinical Trials

The PSC Department leads the way in partnering with our business leaders and employees. We aim to provide an exceptional customer/employee experience by partnering with all our employees in developing strategies to optimize the attraction, engagement, and performance of our people 

What you will do

The Organizational Learning & Analytics Lead is responsible for driving strategic initiatives across global learning platforms, compliance systems, and analytics tools. This role leads complex, cross-functional projects that enhance organizational capability, streamline processes, and integrate enterprise systems to support a high-performing, data-driven learning culture.

Global Project Management:

• Lead global project management and strategic oversight of all enterprise training initiatives, encompassing over 350 professional development programs, 437 compliance training modules, and the operational handling of 3,000+ monthly study-specific training tickets and 900+ non-study training requests

• Oversee the end-to-end lifecycle of learning operations, including platform administration (LMS, Workday), workflow optimization (JIRA), and advanced analytics (Power BI dashboard development). Drive data-informed decision-making through robust training metrics management, ensuring alignment with global business objectives, regulatory compliance, and workforce development goals. Ensure alignment with organizational goals, timelines, and stakeholder expectations

• Lead project management, deployment, and evaluation analysis of global talent and training and global compliance initiatives to be deployed across the organization, utilizing existing insights as well as external best practices.  This requires project management of design, development, and management of each individual project plan, timelines, and follow-up to ensure high-quality, on-track, and within-budget programs

System Integration & Innovation:

• Oversee the integration and optimization of learning and compliance platforms, including the rebuild of the compliance platform in partnership with Educe and internal process improvement teams. Collaborate with the HRIS team to ensure seamless connectivity with Workday and other enterprise systems.  Workday, LMS Saba, PowerBI, JIRA system harmonization

Process Improvement & Operational Excellence

• Led strategic initiatives to enhance operational efficiency and effectiveness across global learning and compliance functions, encompassing over 50 Fixed-Term Contractors (FTCs) and multiple cross-functional departments. Spearheaded the identification, design, and implementation of scalable process improvements, leveraging data-driven insights from focus groups and stakeholder feedback

• Optimize system workflows and reporting mechanisms by streamlining integrations with key enterprise systems, including HRIS, IT, and Data Warehouse platforms. Champion continuous improvement methodologies to refine training delivery processes and ensure seamless external data exchange

• Develop and institutionalize best practices to drive consistency, scalability, and an enhanced user experience across global training programs. Key initiatives include:

  • Leading enterprise-wide transformation projects focused on professional development, process efficiencies and automation, and compliance training

  • Driving the adoption of new tools and technologies to support global learning