Coordinator, Skip Hop

Serving the needs of all families with young children, Carter’s Inc. is the largest North American apparel retailer exclusively for babies and young children, encompassing Carter’s, OshKosh B’gosh, Skip*Hop and Little Planet brands. Meaningful work, constant learning, genuine people, and a community guided by core values that promote inclusion and innovation is in everything we do. There are many reasons to build your career at Carter's.

How you’ll make an impact: 

The Coordinator is responsible for coordinating, planning, and directing the distribution of goods within the warehouse to ensure the timely processing of customer orders. 

This role typically reports to the Operations Supervisor and is based in our Stockbridge Distribution Center. 

70%: Daily Operations 

• Understand all customer requirements.   

• Ensure customer orders are routed and shipped within SLA. 

• Daily communication with OML team with any routing or shortage issues.  

• Maintain minimum performance standards while performing required job functions. 

• Manage workload and staffing to meet goals across assigned area  

• Properly utilize people, equipment, technology and facility for distribution operations in assigned area  

• Understand and achieve all functional area performance metrics (service, cost, quality and accuracy) for all channels of business  

• Know and achieve productivity targets while maintaining high levels of safety, quality, accuracy, service and morale  

• Understand and own the daily workload/workflow for your specific functional area and shift. Make sound business adjustments to ensure your functional area is operating at most efficient model  

• Ensure the day-to-day operations of assigned functional area run smoothly and efficiently (meeting/exceeding all performance metrics while displaying top leadership behaviors).  

• Understand and properly manage all production levers that impact assigned functional area productivity rates while maintaining high levels of service, quality and engagement  

• Responsible for enforcing housekeeping, safety and C-TPAT compliance in assigned area of responsibility; Stay within compliance of the company policies regarding safety.  

30%: Support Functions 

• Support the Supervisor/Manager in all duties as assigned including all operational areas of the Distribution Center. 

• Assume supervisory responsibilities in department supervisor’s absence.  

• Serve as back up for Operations Trainer and conduct associate training and re-training as needed.  

• Communicate with Operations Leadership across shifts and departments to ensure the adherence of Distribution Center policies. 

• Perform other tasks as assigned.