Dental Assistant - Patient Care Coordinator

Overview

 

MoreSmiles Dental Spa is now hiring a Dental Assistant/Patient Coordinator in the Greater Mandeville Area!

 

This is an amazing full time opportunity for a dental front desk candidate that also has experience as a dental assistant.   

 

If you are organized, reliable, self-directed and able to pivot between clinical and administrative tasks, this is a great practice for you!

 

 

Schedule: Monday & Wednesday 8:00 am - 5:00 pm

Tuesday & Thursday 7:00 am - 4:00 pm

Friday 8:00 am - 1:00 pm

 

To learn more about this unique practice that delivers a spa-like experience to its patients, visit: https://www.moresmiles.com

Job Title: DA Floater - Clinical & Patient Care Coordinator

Position Summary

The Dental Clinical & Patient Care Coordinator is a highly skilled, cross-trained team member who supports both clinical and front office operations to ensure exceptional patient care and smooth daily workflow. This role serves as a trusted floater, stepping in where needed to maintain efficiency, patient satisfaction, and team support. The ideal candidate brings prior dental experience, strong judgment, and the ability to adapt quickly in a fast-paced environment.

Key Responsibilities

Clinical Support (Back Office)

• Chairside assisting for general dentistry procedures with efficiency and professionalism

• Prepare treatment rooms, instruments, and materials according to clinical protocols

• Ensure proper sterilization, infection control, and operatory turnover

• Anticipate provider needs and support procedure flow to maximize productivity

• Assist with patient comfort, education, and post-operative instructions

Front Office & Patient Coordination

• Greet patients warmly and manage check-in/check-out processes

• Schedule appointments with a focus on production goals and provider availability

• Verify insurance, collect payments, and review treatment plans as needed

• Support patient communication regarding appointments, follow-ups, and financial questions

• Assist with maintaining accurate patient records and documentation

Floater & Operational Support

• Transition seamlessly between front and back office based on daily needs

• Support team members during high-volume or short-staffed periods

• Help manage patient flow to minimize wait times and improve overall experience

• Communicate effectively with providers, office manager, and team members

• Identify workflow gaps and proactively assist where support is needed

Qualifications & Experience

• Minimum 3 years of dental assisting experience (clinical assisting required; front office experience strongly preferred)

• Knowledge of dental procedures, terminology, and basic insurance processes

• Strong understanding of patient flow and operational efficiency

• Experience with dental software (Dentrix preferred)

• Radiology certification 

Skills & Attributes

• Highly adaptable, reliable, and calm under pressure

• Strong interpersonal and communication skills

• Professional, patient-focused demeanor

• Excellent time management and organizational skills

• Team-oriented mindset with a willingness to step in wherever needed

• Confident decision-maker with sound judgment

 

 

Responsibilities

• Assist the Dentists chairside
• Welcomes patients
• Prepares patients for treatments or checkups ensuring comfort
• Selection and setup of instrumentation, equipment and other dental materials as needed
• Instrument sterilization according to regulations
• Maintains accurate patient records
• Lab tasks as instructed
• Provide post-operative care instructions
• Maintain clean and stocked operatories

Qualifications

• Active dental assistant license
• Dental Assistant training/school certification 
• 2 or more years of dental assisting clinical experience
• Knowledge of dental instruments and sterilization methods
• Understanding of health & safety regulations
• Experience with digital software
• Excellent interpersonal skills

Practice Description

Additional employment b