Dental, Digital Workflow Advisor

JOB OVERVIEW:

***Please note that Candidates must reside in Central Time or within one hour of CT and be able to travel within the territory. This is a remote position with annual travel to attend Trade Shows and Regional Meetings as needed***

This position is responsible for driving adoption of cutting-edge technology, enabling bundled sales across associated business units (HSD, HS1, GORG & Ortho), and retaining revenue streams through ongoing customer engagement. This role bridges the gap between digital equipment, software, and services, ensuring a streamlined sales process, operational synergies, and a clear value proposition for Henry Schein’s digital portfolio. By acting as a centralized advocate for digital workflows, the DWA empowers teams to achieve growth, optimize resources, and enhance the overall customer experience.

KEY RESPONSIBILITIES: 

• Digital Equipment Sales 
  • Perform web-based equipment selling functions to transact sales for fully integrated digital equipment portfolio.
  • Leverage a clear sales process: lead generation, demonstration, closing, and order submission. 
  • Provide trade show booth support as product expert to demonstrate full range of digital equipment.  
• Digital Workflow Optimization 
  • Act as the central point for all digital workflow leads, ensuring they are effectively routed and managed. 
  • Demonstrate and sell digital equipment, AI-driven tools, software modules, and subscriptions tied to the workflow. 
  • Present the Practice Management System (PMS) workflow to enhance adoption and usability.
  • Champion bundled sales, including consumables (e.g., resin, blocks) and workflow-specific solutions for design, orthodontics, and implants. 

•  Cross-Business Collaboration 
  • Operationalize synergies between SBUs, ensuring an integrated approach to selling and customer support. 
  • Foster collaboration with highly trained TSMs to optimize resource deployment and maximize sales potential.  
• Customer Engagement & Retention 
  • Clearly articulate the value proposition of Henry Schein’s digital workflow offerings. 
  • Retain customers post-equipment sale through bundled services, software, and consumables, ensuring ongoing annuity revenue streams. 
• Sales Process and Analytics 
  • Utilize the Digital Revenue/Analytics team to gain actionable insights for sales strategies. 
  • Drive key initiatives focused on volume growth and bundled sales success.

In addition to the essential duties and responsibilities listed above, all positions are also responsible for:

• Meeting company standards pertaining to quantity and quality of work performed on an ongoing basis, performing all work-related tasks in a manner that is in compliance with all Company policies and procedures including Worldwide Business Standards.
• Adhering to Company policies, procedures, and directives regarding standards of workplace behavior in completing job duties and assignments.

SPECIFIC KNOWLEDGE & SKILLS: 

• Sales knowledge
• Attention to detail and project management skills
• Knowledge of dental software applications
• Understanding of clinical and restorative dentistry

GENERAL SKILLS & COMPETENCIES: 

• Good understanding of industry practices
• Proficient with tools, systems, and procedures
• Basic planning/organizational skills and techniques
• Good decision making, analysis and problem solving skills with ability to multi-task
• Good verbal and written communication skills
• Good presentation and public speaking skills
• Good interpersonal skills
• Basic conflict resolution skills
• Developing professional credibility

MINIMUM WORK EXPERIENCE: 

Typically 3 to 5 or more years of increasing responsibility in terms of any applicable professional experience.

PREFERRED EDUCATION: 

Typically a Bachelor's Degree or global equivalent in related discipline.

TRAVEL / PHYSICAL DEMANDS:

Travel typically less than 10%. Office environment. No special physical demands required.

The posted range for this position is $62,305-$97,352 which is the expected starting base salary range for an employee who is new to the role to fully proficient in the role. Many factors go into determining employee pay within the posted range including education, prior experience, training, current skills, certifications, location/labor market, internal equity, etc. At the time of this posting, this position is eligible for a bonus not reflected in the posted range subj