Hyperscale Program Manager

Learn what makes QTS a unique place to grow your career!

Who We Are:

It's exciting to find yourself standing in a pivotal moment in time. It’s even more exciting to be out front leading it. At QTS, our world-class data centers are supporting our customers most strategic growth initiatives, positioning us at the forefront of today’s dynamic digital transformation.

As AI and cloud drive the demand for increased speed, capacity and capability, QTS has emerged as the global digital infrastructure leader, committed to connecting the world for good. Driven by purpose and fueled by a spirit of innovation, QTS designs, builds and operates some of the world’s most advanced, forward-thinking data centers. QTS is a portfolio company of Blackstone. 

QTS is Powered by People. People who play a vital role in our company’s culture, innovation and growth. People who are committed to contributing to the communities where we operate and work. People who are knowledgeable, resourceful and mission driven. Together, we do great things.

Who You Are:

The Hyperscale Program Manager is responsible for supporting the RPM team, including Hyperscale Project Executives, to execute complex mega-data center Hyperscale deliveries. This position will be responsible for supporting the development process; including project planning requirements needed for leasing amendments and aggregating that data across internal teams. This role will be responsible for identifying program and operational requirements, engaging with internal customers, and supporting the program through the entire project life cycle. These large complex projects will require strong project management, communications, customer relationship, and analytical skills, as well as data center construction, financing, and operations knowledge.

Additionally, this position will collaborate with internal teams such as Development, Facilities Operations, Legal, Hyperscale Solutions Engineers and Sellers to execute contracts to meet Tenant engineering and design changes.

What You Will Do:

• Manage change management across sites for our Hyperscale projects, including needed lease amendments, measuring and reporting on KPIs of each site.
• Track and coordinate with Project Executives on lease and work letter documentation status, review, and approvals across sites

• Cross-functionally develop schedules, budgets, and assist with pro-Formas and communicate update schedules on a periodic basis to our Hyperscale customers.
• Maintain understanding of property development status, upcoming design change requests and the impacts to existing contracts.

• Act as “Program Manager” for Vice President of Growth & Development, to ensure reporting and initiatives are being met by Project Executives.
• Monitor progress of project milestones, change orders, and communicate updates and other customer requirements. 
• Maintain a high level of knowledge about our services, systems, methods of delivery, implementation and support processes, and Service Level Agreements.
• Champion continuous improvement and adoption of project management and product life cycle best practices using innovative ideas to increase effectiveness.

• Proactivity reviews the processes used for customer contracts modifications and recommends improvements for streamlining reviews and approvals across stakeholders.

What You Will Need to be Successful:

• Bachelor's degree or equivalent professional experience.
• Five or more years of experience in sales engineering, project management, construction contracting, leasing, or other applicable experience.
• Three or more years of experience working in real estate development, transaction management, data center infrastructure (space, power, connectivity) or equivalent experience in a construction environment.

• Experience in project/program management and data center compliance, auditing, and policy.
• Experience in financial modeling and analysis, utilizing spreadsheets, and manipulating data sets.
• Three or more years of experience with hyperscale data center development projects preferred.
• Proficient in MS Project and/or other project tracking software preferred.
• PMP Certified preferred.

Knowledge Skills and Abilities You Will Need:

• Problem solving and analytical skills required to