Chief of Staff

Description

Since 1972, Therapeutic Health Services (THS) has provided evidence-based, culturally appropriate and compassionate behavioral health treatment, programs and services for children, youth, and families with substance use and mental health disorders. We are on the frontlines:

• Fighting the region’s opioid epidemic
• Providing behavioral health support for those experiencing homelessness
• Lowering barriers to behavioral health for youth and adults who have had challenges accessing quality care.
• Specialists in serving the needs of the BIPOC and LGBTQIA communities.
• A family of caring and compassionate providers dedicated to serving the most vulnerable in our community.

Therapeutic Health Services (THS) is seeking a highly skilled and mission-driven Chief of Staff to join our Executive Office. This strategic leadership role provides direct support to the CEO, driving organizational efficiency, overseeing internal operations, and managing cross-functional initiatives. The Chief of Staff will lead our Support Services Department, coordinate all facility management, and oversee agency-wide travel and accommodations—including management of THS One condominiums.

Requirements

Executive Support to CEO

• Provide heavy calendar management and phone coordination for the CEO, ensuring optimal use of time and alignment with organizational priorities.
• Coordinate, schedule, and confirm all internal and external meetings for the CEO, including participants, locations, technology, and materials.
• Prepare comprehensive briefing documents, agendas, and presentations for meetings and events.
• Draft, edit, and finalize emails, memos, reports, and presentations on behalf of the CEO.
• Monitor and track CEO projects, flagging deadlines, providing background information, and ensuring timely follow-up on tasks and initiatives.

Organizational Administration & Communication

• Serve as a key contact for internal information systems and document management processes, ensuring files and records are organized and accessible.
• Act as a liaison between the CEO and internal departments, ensuring timely communication and execution of cross-functional initiatives.

Support Services & Facilities Oversight

• Provide leadership to the Support Services Department, including reception, administrative support, IT coordination, transportation, and office operations.
• Manage all agency facilities and office spaces, overseeing maintenance, renovations, lease negotiations in collaboration with the Executive team, safety compliance, and vendor relationships.
• Coordinate space utilization across all locations and develop contingency plans for repairs or emergency scenarios.

Travel & Accommodations Coordination

• Manage organizational travel logistics including booking transportation, lodging, and event registration for all departments and leadership staff.
• Ensure agency travel policies are followed and expenses remain within budget.

THS One Condominium Management

• Oversee day-to-day management of the THS One Ambassador condominiums, including leasing, maintenance coordination, and tenant relations.
• Ensure all housing operations are compliant with regulatory requirements and property management best practices, while working with the City.

Board and Leadership Meeting Coordination

• Attend and support monthly Board of Directors and Executive Committee meetings.
• Record and distribute meeting minutes to the Board Secretary for review and approval.
• Coordinate meeting logistics including CEO’s monthly reports, agenda development, supporting documentation, and board packets.
• Set up meeting rooms and refreshments; manage food purchasing requests and vendor coordination.
• Support the Board Secretary in tracking member attendance, demographics, and terms of service.

MINIMUM QUALIFICATIONS: 

• Bachelor’s degree in a business field plus five years of senior administrative experience
• Proven ability to manage high-level executive support functions with exceptional attention to detail.
• Experience in project coordination, facilities oversight, and board/governance processes.
• Excellent written and verbal communication skills.
• High level of professionalism, discretion, and emotional intelligence.

Preferred Qualifications:

• Strong multitasking and prioritization abilities in a fast-paced environment.
• Proficiency with Microsoft Office, Google Workspace, and project management tools.
• Experience with nonprofit governance, facility compliance, and public health regulations.
• Alignment with the agency’s mission, values, an