Assistant Valet Parking Manager

Overview

USA Parking Systems, a wholly owned subsidiary of SP+, is driven by Our Promise, “Making Every Moment Matter for a World on the Go.” Our team understands that time is scarce, so we are intentional about putting ourselves in the shoes of those we serve. The result is a unique combination of talented people and industry-leading technology that enables SP+ to prioritize each and every moment, recognizing that the time colleagues, clients and customers invest in us must always matter.

 

Who will I be working for?

We are the “The Hospitality Parking Company” SP+ Hospitality manages more 4 and 5 diamond locations than any other parking company in the world! Join our team full-time, part-time or seasonal and enjoy a FUN work location with well-trained teams and leaders!

 

Salary Range:  $15.50 per hour 

 

Benefits:  Eligible employees will participate in the various benefits plans including medical, dental, vision,  flexible spending accounts, long/short term disability, life insurance, accident insurance, 401k and paid time off.

 

Does a fast paced, exciting, ever changing environment excite you?

Would you enjoy working at an exclusive, luxury hotel or resort location?

Do you posses the spirit to serve?

If so, this opportunity might be right for you!

 

Responsibilities

What will I do as an Assistant Valet Manager?

As our newest team member, you will assist to oversee all aspects of valet parking operations and guest services.

Some duties include:

• Ensure all associates are greeting and assisting hotel guests and visitors in a professional and courteous manner.
• Oversee parking services and rates.
• Event planning as it relates to the Valet Parking Department.
• Responsible for foreseeing the possible impact all events will have on property parking operation.
• Ensure client satisfaction through relationship building and meeting client requests.
• Assist Valet Parking Manager with account.

 

Essential Duties and Responsibilities

• Responsible for the proper functioning and operation of the valet parking facility and assist to make and carry out all policy decisions as approved by SP+ Hospitality.
• Working knowledge of the Standard Operating Procedures of all levels of the entire parking operation.  
• Responsible for ensuring all Standard Operating Procedures are being carried out by all valet parking associates while under his/her management.
• Ensure all high level final decisions regarding the associates, client, operations and guests are run through the Valet Parking Manager for approval first before taking action. (Varying levels of authority may be assigned.)
• Possess and use aggressive hospitality skills in order to portray an image of professionalism that is guaranteed to ensure total guest and client satisfaction.
• Closely monitor the status of the parking operation that will include, but not be limited to: associate related issues, operations related issues, guest related issues, loss prevention issues and corporate office requirements.  
• Assist the Valet Parking Manager maintain sufficient staffing and ensure proper training and coaching.
• Maintain and exercise the culture and philosophy of SP+ Hospitality at all times.

 

Notes:

This job posting does not include the full range of functions/duties of the position.  Associate will be required to perform any other job-related duties as assigned by their supervisor including the corporate office.

This document does not create any employment contract, implied or otherwise, other than an “at will” employment relationship. A full job description is available upon request.  Please note that the title for this position in our payroll system is Assistant Facility Manager.

 

Qualifications

Essential Qualification Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required. 

 

Availability to Work: Special shift requirements, if any, will vary depending on a location's hiring needs. Availability to work all shifts and/or week-ends required. Must be punctual when scheduled to work and have excellent attendance.

 

Education/Experience Required: High School education or GED. Prior guest service and hotel experience preferred. Ability to do basic arithmetic with knowledge of practical b