Staff Accountant

Job Description

Job Description - Staff Accountant

About Us:

Interactions, LLC is a conversational AI company with over 20 years of experience in the call center industry. We are transforming the customer care experience for our clients by automating customer support tasks with our cutting-edge conversational applications. Read more about our story here!

About The Role:

We are looking for an experienced Staff Accountant to join our accounting team! This is a unique opportunity to work at an established conversational AI company on a mission to make every customer interaction effortless. This role reports to our Accounting Manager.

In this role, you will utilize your GAAP accounting experience, ambition, and high attention to detail to own and manage our deferred revenue and deferred costs schedules and reconciliations, prepare journal entries for our month-end close, and gain exposure to the accounting and reporting cycles in a structured environment.

This is a remote-friendly opportunity that can sit in Franklin, MA (where our headquarter is located), or anywhere else in the US. 

As our Staff Accountant, you will be responsible for (but are not limited to): 

• Own and maintain accurate deferred revenue and deferred costs reconciliations monthly, including revenue recognition under ASC 606

• Collaborate across other departments to ensure accurate project tracking

• Participate in the month-end close process by reconciling balance sheet accounts

• Perform variance analysis on revenue

• Update and maintain internal closing schedules

• Prepare journal entries for upload into our accounting system

• Assist with annual financial audit tasks

• Assist with other ad hoc tasks, as needed

You are likely to succeed if you have:

• In-depth knowledge of ASC 606

• Bachelor’s degree in Accounting

• At least 3 years experience with balance sheet reconciliations and general ledger entries.

• Excellent interpersonal and communication skills (written and verbal) and attention to detail

• Intellectual curiosity and a growth mindset

• Strong analytical and research skills

• Intermediate Excel skills and modeling experience

• Experience with Workday accounting system (preferred, but not required)

What we offer: 

• Our compensation package includes comprehensive benefits, perks, and a competitive salary. 

• Remote-first environment

• A company culture based on passion for our customer experience, respect for our colleagues, and embracing disruption! We do what we say and create opportunities for growth.

Why Work at Interactions?

We've created a culture of people who are dedicated to helping each other and the company succeed. We take time to celebrate wins and recognize accomplishments. Whether it’s a seasonal event or friendly competition, we’re always thinking of new ways to have fun.

Our team's health and well-being is important to us. In addition to a full suite of benefits, we offer 5 weeks of time off with pay, 401k matching, paid parental leave and flexible work schedules. We are all committed to the company’s success by being valued shareowners and are incentivized through individual performance and company results. Come join us!

Interactions is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, marital status, age, disability or protected veteran status, or any other characteristic protected by law.