Scores Client Services – Director, Auto Industry

FICO (NYSE: FICO) is a leading global analytics software company, helping businesses in 100+ countries make better decisions. Join our world-class team today and fulfill your career potential!

The Opportunity

"To enable continued growth and market adoption, we are seeking a highly qualified Director for our FICO® Score Auto Industry Practice. In this role, you will work closely with our Scores Leadership Team to develop and execute our auto industry strategy. Reporting to the VP of Auto Industry Practice, you will be a strategic contributor focusing on advancing the most critical auto industry related FICO® Score initiatives. The ideal candidate will have proven experience driving analytic solution growth in Auto Finance, Auto Dealer, and Auto Solution Provider industries". – Scores Client Services - Vice President

What You’ll Contribute

• Collaborate and advise the VP of Auto, providing auto industry insight and advice to the FICO® Scores Leadership Team.

• Lead and execute the strategic plan to protect and grow market share of the FICO® Score and associated products for the Auto Industry.

• Oversee and execute key auto industry-related projects across the organization.

• Support development of long-term/multi-year auto industry ecosystem growth strategy in collaboration with the leadership team.

• Establish trusted advisor relationships by partnering with clients and influencers within the auto industry ecosystem to ensure FICO products meet the needs of industry participants.

• Engage client leadership and key stakeholders at Auto Lenders, Auto Dealers, and Auto Solution Providers. Position FICO® Scores for broad use in the industry by understanding customer business issues.

• Effectively communicate relevant information to diverse audiences, translating subject matter terminology into business terms, and recommending alternatives to clients and internal senior management.

• Cultivate and nurture relationships with internal stakeholders supporting the auto industry, including executives, operational managers, and strategic project managers;  Collaborate with internal teams from solution conceptualization to successful closure, including contract review.

• Develop market insights along with actionable recommendations.

• Receive and resolve client/solution issues, including contracting, pricing, and servicing concerns.

• Review client deliverables or consulting assignment documentation to ensure accurate representation.

• Contribute to the development of a detailed industry segmentation and market strategy to drive effective GTM activity and marketing planning.

• Provide thought leadership by leading discussions and creating solutions in a variety of settings, including client sessions, internal meetings, and industry events.

What We’re Seeking

• Bachelor's degree in business, MBA or advanced degree preferred.

• Eight years substantial, relevant industry experience and auto financial services domain knowledge delivering solutions within the auto financing ecosystem required (lenders, automotive dealers, data resellers, and/or auto solution providers);  FICO product knowledge is a plus.

• Demonstrated leadership experience advising at the executive level with trusted advisor relationships in the auto loan financing, auto dealer, and/or auto solution provider industries.

• Relevant credit underwriting and credit risk experience including extensive knowledge of new business development, product/service management, strategy development, and strategic partner management.

• Ability to effectively listen to clients, understand their business needs, and provide insights.

• Excellent customer service, organizational, and follow-up skills.

• Attention to detail with sound reasoning and problem-solving skills.

• Advanced presentation skills with ability to develop compelling materials and embed storytelling in communications.

• Understanding of auto loan securitization and asset-backed securities/secondary investment market is helpful.

• Experience working in a global, matrixed business environment.

Our Offer to You

• An inclusive culture reflecting our core values: Act Like an Owner,