Director, GPO Clinical Supply Chain - Forecasting and Planning

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Position Summary

The Global Process Owner (GPO) for Clinical Planning in Clinical Supply Chain Excellence will provide strategic and tactical direction and oversight to establish and maintain global clinical supply planning processes (including forecasting, demand planning, supply planning, inventory management). This role will be responsible to provide oversight and decisions required (including budget management) to a team of Process Leads (PL), who are accountable to ensure development & maintenance of process maps & digital roadmaps which support BMS’ portfolio of clinical studies. This role will also be responsible for cultivating an environment of operational and technological innovation supporting the Global Clinical Supply Chain organization in planning and execution of projects to strategically transform the organization into a future-facing, highly efficient and effective organization. The GPO, with input from Clinical Supply Chain organization and other stakeholders, will endorse the final process design including the associated document hierarchy supporting the process including subsequent changes as well as defining and implementing process metrics to achieve Business Outcomes. The GPO has ultimate accountability for the effectiveness and efficiency of the assigned process including ensuring appropriate process interdependencies with other systems and processes.

Key Responsibilities
 

Process Ownership

• Accountable for development and maintenance of global planning processes (including process maps, digital roadmaps, SIPOC’s, SOP’s, procedural documents, training materials) in the Clinical Planning space to support BMS’s global portfolio of clinical studies. This is done in close cooperation and input from Clinical Supply Chain, Clinical Supply Operations, Global Development Operations and other global functions (e.g Global Quality, etc.).
• Accountable for the effective and efficient execution of the process, including vendor management as applicable, as well as to ensure full compliance with the process
• Accountable to ensure process optimization, improvement and long-term sustainability following standard methodology
• Ensures role definition and clarity on key accountabilities for process steps through an enterprise lens
• Develops and utilizes metrics and KPIs and CPO operating mechanisms to identify and assure programs’ success and continuously improve
• Ensures process alignment with evolving business requirements
• Ensures compliance with relevant Quality Management Systems, including providing support for internal & externally-led audits & inspections. Responsible to ensure that any observations related to responsible processes are adequately addressed & appropriately implemented.
• Responsible to provides inputs to BMS’ risk management processes as needed

Process Improvement

• Provides leadership to scope, plan, and implement process improvements including accountability for sustainable improvements, such as process, procedure, systems, metrics and training material changes; and use of appropriate change management and communication principles
• Leads the development of strategic business cases to support process improvement (including implementation of digital solutions) and executive communications for decision-making across the data and digital landscape for Global Clinical Supply Chain
• Accountable for the development, approval, and execution for improvement projects, changes, validations and process risk evaluations
• Collaborates with other GPOs, PLs and SMEs to define best practices and drive optimal execution of process across BMS and external partners
• Accountable to provide training, guidance and support as needed
• Accountable to provide data and input to drive other co