Senior Information Systems Engineer

SurveyMonkey is the world’s most popular platform for surveys and forms, built for business—loved by users. We combine powerful capabilities with intuitive design, effectively serving every use case, from customer experience to employee engagement, market research to payment and registration forms. With built-in research expertise and AI-powered technology, it’s like having a team of expert researchers at your fingertips.

Trusted by millions—from startups to Fortune 500 companies—SurveyMonkey helps teams gather insights and information that inspire better decisions, create experiences people love, and drive business growth. Discover how at surveymonkey.com.

What we’re looking for

We're seeking a Senior Systems Engineer to join our Business Systems Automation team to design, build, and optimize automation workflows that streamline business processes across the organization. As a key member of the Scrum team, you will lead the end-to-end delivery of automation initiatives, including supporting process discovery, completing solution design, development, deployment, and robust production support for automations and cloud-native data pipelines. This isn't just a development role; you'll partner closely with both technical and non-technical stakeholders to translate complex business challenges into impactful, measurable automation solutions. You'll play a crucial role in helping the team identify business benefits and help drive operational improvements.

What you’ll be working on

• Lead design and development of complex automation workflows and integrations across business systems.
• Collaborate with stakeholders to analyze processes and identify automation opportunities.
• Provide production support for existing and future automation and Lambda workflows, including monitoring, issue resolution, queue oversight, and user interactions
• Write and maintain Python-based scripts to support automation, integration, and data transformation tasks
• Collaborate closely with peers to maintain documentation, code hygiene, and continuous improvement cycles
• Implement error handling, logging, and monitoring for all workflows to ensure operational reliability.
• Work with IT security and governance teams to ensure all integrations comply with data privacy, security, and compliance standards.
• Troubleshoot and resolve integration issues, ensuring minimal disruption to business operations. Provide technical mentorship to junior engineers.
• Contribute to measurable productivity savings, write clear business use-cases, define business impact metrics, support and design solutions that reduce manual effort, improve data reliability, reduce costs, and scale business operations.

We’d love to hear from people with

• 5+ years of experience delivering automation solutions, workflows, and pipelines for stakeholders
• Strong technical expertise with integration and automation/ AI platforms (e.g., Workato, MuleSoft, Glean, etc).
• Ability to work effectively within an agile team environment and demonstrate strong ownership of assigned responsibilities and goals
• Proficiency in Python or JavaScript for scripting and API integrations
• Hands-on experience delivering solutions across ERP, CRM, HRIS, or other SaaS business applications.
• Detail-oriented, able to prioritize multiple tasks under tight deadlines, and able to work in an efficient, quick, and organized manner
• Experience mentoring junior staff and fostering team development.
• System certifications (Workato, Mulesoft, etc) are a plus
• Experience with UiPath is a plus
• Experience working in a scrum environment

The base pay provided for this position ranges from $125,375 / year - $169,625 / year depending on the geographic market and assuming a full-time schedule. Actual base pay is based on a number of factors including market location, job-related knowledge, education or training, skills, and experience.

Bonuses and commissions may also be offered as part of the total compensation package, in addition to a competitive benefits package including medical, dental, vision, life, and disability insurance; 401(k) retirement plan; flexible spending & health savings account; paid holidays; paid time off; employee assistance program; and other company benefits.

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Why SurveyMonkey? We’re glad you asked

At SurveyMonkey, curiosity powers everything we do. We’re a global company where people from all backgrounds can make an impact, build meaningful connections, and grow their careers. Our teams work in a flexible, hybrid environment with thoughtfully designed offices and programs like the