Manager Retail Warehouse

Company Description

NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, MSNBC, CNBC, NBC Sports, Telemundo, NBC Local Stations, Bravo, USA Network, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through Universal Filmed Entertainment Group and Universal Studio Group, and have world-renowned theme parks and attractions through Universal Destinations & Experiences. NBCUniversal is a subsidiary of Comcast Corporation.

Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world.

Comcast NBCUniversal has announced its intent to create a new publicly traded company ('Versant') comprised of most of NBCUniversal's cable television networks, including USA Network, CNBC, MSNBC, Oxygen, E!, SYFY and Golf Channel along with complementary digital assets Fandango, Rotten Tomatoes, GolfNow, GolfPass, and SportsEngine. The well-capitalized company will have significant scale as a pure-play set of assets anchored by leading news, sports and entertainment content. The spin-off is expected to be completed during 2025.

Job Description

The Retail Warehouse & Distribution Manager plays an integral role in ensuring all Retail merchandise flows efficiently and accurately from the Warehouse to each Retail venue on-time and ready for our guests. The Retail Warehouse & Distribution Manager is responsible for overseeing all aspects of warehouse operations, ensuring efficient and effective management of shipping, receiving, storage, transfers, and space maximization. This role includes budget management, staff training, scheduling, discipline, and supervision to maintain productivity and accuracy.

• Oversee daily warehouse operations, ensure compliance with company policies and procedures.
• Adhere to all local, state, and federal regulations concerning food quality, safety, labor, and employment. Maintain compliance with Union guidelines and Company policies and procedures.
• Manage inventory levels between warehouses and units through regular physical counts and reconciliation with Warehouse Management Systems and support systems.
• Utilize data analytics and KPIs to drive decision-making, monitor performance, and identify trends or inefficiencies in the supply chain.
• Develop and implement continuous improvement initiatives to optimize warehouse workflows, reduce operational costs, and enhance service levels.
• Support the storage, distribution, and stocking processes for all retail units and Carnival Games.
• Lead strategic planning for seasonal peaks, product launches, and special events to ensure seamless inventory flow and guest satisfaction.
• Assist in budget preparation, manage labor expenses, and analyze variances to support financial objectives.
• Promote safety culture through communication, training, audits, and partnership with the Environmental Health and Safety team. Ensure thorough and timely investigation of all accidents and safety concerns.
• Secure warehouse operations and merchandise by enforcing loss prevention protocols and procedures to maintain inventory accuracy and exceed shrink goals.
• Inspect and maintain equipment, communicate repair needs, and requisition replacements.
• Build and maintain a cohesive team by demonstrating strong organizational, planning, delegation, and coaching abilities. Collaborate with the Human Resources Manager to ensure ongoing training and development opportunities for all warehouse team members.
• Administer performance evaluations, address disciplinary issues, resolve employee relations concerns, and lead individual and team meetings.
• Drive staff development through effective training, mentoring, and coaching.
• Regularly review and analyze warehouse performance data, identify areas for improvement, and collaborate with the management team to resolve issues and capitalize on opportunities.
• Consistently communicate with management, Orlando partners, peers, other Universal Studios Hollywood departments, staff groups, and customers. 
• Produce regular reports and statistics daily, weekly, and monthly.
• Manage the scheduling and coordination of store and guest shipments, ensuring timely and accurate delivery of goods.
• Stay updated wit