Senior Director, Product Management - Fraud, Risk & Platform Solutions

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Expedia Group (EG) Core Services delivers capabilities that can be easily and quickly combined to deliver travel experiences for EG Brands, Partners and Developers. Expedia Services is passionate about the company’s technical strategy and underlying platform, leading all aspects of infrastructure, data and artificial intelligence, e-commerce, financial services, communications, and customer experience. Expedia Services is where exceptional technical and business talent bring to bear two decades of travel expertise to build scalable solutions to power Expedia’s internal brands and B2B partners.

Expedia Group is looking for Senior Director Product to build this team. As an influential people leader, this leader will own complex product strategy development and implementation across multiple portfolios and throughout Expedia Group, integrating seamlessly with the strategies of other business lines.

What you will do:

• Lead our efforts in safeguarding our travel platforms and ensuring trust for our travelers and partners. In this pivotal role, you will drive the strategy, and product execution of cutting-edge solutions to detect, prevent, and mitigate fraud and risk across our global operations.

• Lead efforts to create effective reusable platform capabilities for Expedia developers

• Develop and execute a comprehensive fraud and risk management strategy.

• Lead cross-functional teams to design and implement innovative fraud prevention technologies.

• Utilize AI and ML models to enhance real-time detection and response to fraudulent activities

• Use data to identify emerging fraud trends and devise proactive measures.

• Collaborate with legal, compliance, and customer service teams to ensure robust risk management.

• Monitor industry best practices and regulatory changes to ensure compliance and effectiveness.

• Achieve annual operational, financial, and performance targets for the domain.

• Partner with the Traveler, Supply partner, and Demand partners to develop appropriate Tier 1 metrics and drive the organization to deliver them.

• Develop the EFR and Platform Solutions plan, strategy, tech roadmap and operate it to support all LoBs & brands to ensure Expedia is at the forefront of new tech to advance customer experience

• Set appropriate goals (OKRs) across product and tech teams

• Develop and maintain product roadmaps

• Prioritization & allocation of resources

• Build & lead a globally engaged organization of top talent which drives innovation

• Provide cross functional leadership across design, program management, data analytics, product marketing, engineering and strategy business units

• Track closure rate and ROI for work that is completed

• Provide mentorship and feedback to product leaders on direction, focus areas and connections to other initiatives in the organization

• Build relationships and influence across multiple parties

Who you are:

• 12+ years of successful leadership experience in product and technology for a global platform company

• Well versed and experienced with consumer technology and/or platform business with a product-led mindset, having a strong technical muscle and user of the products that we create

• Proven excellence leading diverse functional and globally dispersed development teams in high-impact initiatives that deliver meaningful business results

• Creative thinker with extraordinary business, strategic, analytical, management and relationship skills

• A "one team" player, transparent and an advocate of sharing data and learnings to create better customer outcomes

• Inspires peripheral relationships across Expedia Group, has the enthusiasm and passion to engage own team and wider organization on eCommerce roadmap

• Proven situational leadership skills and the ability to motivate and generate enthusiasm with individuals across all levels of the organization.

• Large scale program management ability to drive solutions across a global organization with mu