Jobs and Careers
NE
Health Services Director
Nest HealthUnited Statesfull_timeVerifiedPosted 5 Dec 2024
About the role
Health Services DirectorChicago, Illinois
What is the purpose of this role?As a member of the market leadership triad, the Health Services Director builds and motivates a first-class team and provides leadership and direction across the market to ensure the team meets Nest’s ambitious goals for population health improvement, savings, quality, and family satisfaction.
What is the role?The Health Services Director will provide strategic leadership and vision to an interdisciplinary care team to ensure that our patients and families are receiving the highest quality of care possible, whether at home or through our virtual offerings. The role will partner with physician leadership and directly oversee the Nest interdisciplinary team, including medical assistant-trained Family Advocates (FAs), dieticians, licensed clinical social workers, and registered nurses. The Health Services Director will work with the team to implement and refine Nest’s home visiting protocols, workflows, and care management tools, while also collaborating with other departments and stakeholders to improve overall patient outcomes. The Health Services Director will oversee and be responsible for daily operations, budget, and performance metrics for the interdisciplinary team, ensuring that families are receiving the care that they need both within and outside of the Nest. Additionally, this role will lead other community health related activities, and represent Nest Health in New Orleans at a strategic level.
Who is Nest Health?As the first value-based care provider built for families, Nest is on a mission to make comprehensive medical, behavioral, and social care radically accessible to America’s highest risk families. Nest’s first-of-its-kind family-based, in-home, and virtual care model includes primary adult and pediatric care, mental health and nutrition support, vaccinations and labs, same-and-next-day acute visits, chronic condition and transitions of care management, social services and navigation, and more. In Louisiana, Nest’s headquarters and first market, Nest’s innovative model has resulted in partnerships with two of the state’s leading health plans, unlocking care for thousands of families across the state. Nest’s early success has led to national traction across states and payers, laying the groundwork for future expansion. Nest and its leaders have won multiple awards including Rock Health’s Next-Gen Pediatric Innovations, New York Times Top Five Who Spread Hope, New Orleans City Business Power 50, and CB Insights Digital 150. Additionally, Nest has become a prominent thought and brand leader garnering national attention from outlets such as 60 Minutes, Business Insider, NYTimes, Fierce Healthcare, Axios and others. Founded in 2022 by former Secretary of Health of Louisiana and practicing OB-GYN, Dr. Rebekah Gee, and Rebecca Kavoussi, former President at Landmark Health, Nest has raised a historical Seed round of over $20M from top healthcare and industry investors including 8VC, Blue Venture Fund, SpringTide Health, Alumni Ventures, Gaingels, MVP, Health 2047, Ochsner Louisiana Investment Fund, Tulane Ventures, and others. Learn more about us at https://www.nesthealth.com/.
What will you do?· Provide leadership to Family Advocates, Nest nurses, social workers, and dietitians in the market, fostering a collaborative and accountable team culture that encourages professional development and growth opportunities. · Develop and execute talent acquisition and retention strategies, including recruitment, onboarding, and continuing education programs for the market’s clinical team, ensuring that patient care provided by staff adheres to national standards, evidence-based practice, and each role’s scope of work. · Champion a continual quality improvement mindset to identify opportunities to optimize the Nest model, tools, and responsiveness to member family needs, leveraging data analytics and market insights to inform strategic decision-making. · Oversee the clinical and operational performance metrics of the Nest team, identifying and mitigating risks and barriers, and implementing performance improvement action plans to drive continuous improvements in care quality and patient outcomes. · Collaborate with interdisciplinary teams in patient care, particularly in the role of Registered Nurse while market scales, to create and refine nursing workflows that best support quality and patient outcomes. ·
What is the purpose of this role?As a member of the market leadership triad, the Health Services Director builds and motivates a first-class team and provides leadership and direction across the market to ensure the team meets Nest’s ambitious goals for population health improvement, savings, quality, and family satisfaction.
What is the role?The Health Services Director will provide strategic leadership and vision to an interdisciplinary care team to ensure that our patients and families are receiving the highest quality of care possible, whether at home or through our virtual offerings. The role will partner with physician leadership and directly oversee the Nest interdisciplinary team, including medical assistant-trained Family Advocates (FAs), dieticians, licensed clinical social workers, and registered nurses. The Health Services Director will work with the team to implement and refine Nest’s home visiting protocols, workflows, and care management tools, while also collaborating with other departments and stakeholders to improve overall patient outcomes. The Health Services Director will oversee and be responsible for daily operations, budget, and performance metrics for the interdisciplinary team, ensuring that families are receiving the care that they need both within and outside of the Nest. Additionally, this role will lead other community health related activities, and represent Nest Health in New Orleans at a strategic level.
Who is Nest Health?As the first value-based care provider built for families, Nest is on a mission to make comprehensive medical, behavioral, and social care radically accessible to America’s highest risk families. Nest’s first-of-its-kind family-based, in-home, and virtual care model includes primary adult and pediatric care, mental health and nutrition support, vaccinations and labs, same-and-next-day acute visits, chronic condition and transitions of care management, social services and navigation, and more. In Louisiana, Nest’s headquarters and first market, Nest’s innovative model has resulted in partnerships with two of the state’s leading health plans, unlocking care for thousands of families across the state. Nest’s early success has led to national traction across states and payers, laying the groundwork for future expansion. Nest and its leaders have won multiple awards including Rock Health’s Next-Gen Pediatric Innovations, New York Times Top Five Who Spread Hope, New Orleans City Business Power 50, and CB Insights Digital 150. Additionally, Nest has become a prominent thought and brand leader garnering national attention from outlets such as 60 Minutes, Business Insider, NYTimes, Fierce Healthcare, Axios and others. Founded in 2022 by former Secretary of Health of Louisiana and practicing OB-GYN, Dr. Rebekah Gee, and Rebecca Kavoussi, former President at Landmark Health, Nest has raised a historical Seed round of over $20M from top healthcare and industry investors including 8VC, Blue Venture Fund, SpringTide Health, Alumni Ventures, Gaingels, MVP, Health 2047, Ochsner Louisiana Investment Fund, Tulane Ventures, and others. Learn more about us at https://www.nesthealth.com/.
What will you do?· Provide leadership to Family Advocates, Nest nurses, social workers, and dietitians in the market, fostering a collaborative and accountable team culture that encourages professional development and growth opportunities. · Develop and execute talent acquisition and retention strategies, including recruitment, onboarding, and continuing education programs for the market’s clinical team, ensuring that patient care provided by staff adheres to national standards, evidence-based practice, and each role’s scope of work. · Champion a continual quality improvement mindset to identify opportunities to optimize the Nest model, tools, and responsiveness to member family needs, leveraging data analytics and market insights to inform strategic decision-making. · Oversee the clinical and operational performance metrics of the Nest team, identifying and mitigating risks and barriers, and implementing performance improvement action plans to drive continuous improvements in care quality and patient outcomes. · Collaborate with interdisciplinary teams in patient care, particularly in the role of Registered Nurse while market scales, to create and refine nursing workflows that best support quality and patient outcomes. ·
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