Senior Director of Engineering, Core Services

About Kandji
Kandji is the Apple device management and security platform that empowers secure and productive global work. With Kandji, Apple devices transform themselves into enterprise-ready endpoints, with all the right apps, settings, and security systems in place. Through advanced automation and thoughtful experiences, we’re bringing much-needed harmony to the way IT, InfoSec, and Apple device users work today and tomorrow.
Some of the smartest money in tech has partnered with Kandji to realize our vision, including Tiger Global, Felicis, Greycroft, First Round Capital, and Okta Ventures. In July 2024, Kandji raised $100 million in capital from General Catalyst, bringing Kandji’s valuation to $850 Million.
Since Kandji’s Series C in 2021, the company has seen a 600%+ increase in annual recurring revenue, and its customer base has grown nearly 4X across 40+ industries. Notable customers include Allbirds, Canva, and Notion, and the company has partnerships with such industry giants as ServiceNow, AWS, and Okta.
Kandji was also named to Forbes’ Next Billion Dollar Startup List 2023 and recognized as a top venture-backed startup with the potential to reach unicorn status.
The Opportunity
Reporting directly to the CTO, as Senior Director of Engineering for Core Services you will oversee software engineering teams focused on Kandji’s core shared services platform, DevOps and Infrastructure. You will work closely with engineering and product leaders across the company to ensure that Kandji is hiring amazing people and delivering best in class products.  This position is also responsible for helping to drive engineering practices across the organization, working with a guild of like-minded leaders to continuously improve our engineering practices, agile implementation and delivery capabilities.

How You Will Make a Difference Day to Day

• Drive Technical Vision: Develop and implement a cohesive technical strategy that ensures scalability, reusability, and technical excellence.
• Lead and Develop Teams: Mentor engineering managers and individual contributors while fostering a high-performing, collaborative culture.
• Ensure Scalable Systems: Champion the development of scalable, efficient, and sustainable engineering practices.
• Inspire Innovation: Champion a culture of innovation by driving initiatives such as hackathons, cross-team technical showcases, and exploration of emerging technologies.
• Optimize Infrastructure: Work closely with DevOps and infrastructure teams to enhance scalability, system reliability, and performance. Implement solutions for improving system monitoring, logging, and release/incident management.
• Drive Engineering Metrics: Establish and monitor key engineering metrics (e.g., velocity, sprint completion, defect rate) to measure team performance, identify areas for improvement, and ensure high standards of engineering excellence.
• Optimize Processes: Use data-driven insights to optimize engineering processes, implementing continuous feedback loops and fostering a culture of transparency and accountability.  Be a focal point for evangelizing engineering best practices across the organization.

We’d love to hear from you if you have

• Bachelor’s degree in Computer Science degree (or equivalent experience).
• 10+ years of experience in increasingly responsible roles, with at least 5+ years of team leadership in a complex global business environment.
• Proven ability to manage a team of 25+ engineers, including managers.
• Domain expertise in one or more of the following: enterprise SaaS, developer platforms, large-scale data systems, IoT.
• Strong background in leveraging and improving infrastructure, platform, and data components across a growing product portfolio.
• Demonstrated track record of delivering highly scalable platforms within enterprise environments, focusing on performance and user experience.
• Proven success in hiring, retaining, and developing diverse engineering talent, with a demonstrated commitment to creating an inclusive team environment.
• Proven experience in managing and scaling infrastructure teams, ensuring high availability, reliability, and performance of critical systems.
• Strong background in DevOps, including implementing automated testing strategies, continuous integration (CI), and continuous delivery (CD) practices to ensure high-quality software delivery.
• Expertise in systems monitoring, incident management, and infrastructure automation to improve system uptime and resilience.
• Experience in defining and tracking engineering metrics to assess team productivity, quality, and efficiency. Ability to leverage data to drive decisions and improve delivery processes.
• Demons