Senior Manager, Influence – Strategy & Activation

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Want to shape how healthcare’s biggest moments are experienced—by leaders, customers, and the industry? 
This role sits at the intersection of customer experience, technology, storytelling, and influence. 

At CVS Health, we’re building the most consumer centric health company in the world. As Senior Manager, Influence – Strategy & Activation, you’ll bring our CX strategy to life through owning and driving our high impact events like: executive forums, industry roundtables, conferences and invite only experiences that connect real customer stories with technology and innovation. 

This is a highly visible role with the opportunity to: 

• Partner with teams enterprise-wide to create bold, technology forward CX experiences that influence senior leaders, policymakers, and industry partners 

• Turn authentic customer voices into moments that drive trust, credibility, and action 

• Partner across Technology, Marketing, Communications, Government Affairs, and Legal in a fastmoving, enterprise wide network 

• Own ideas from brainstorm through flawless execution—and see your work make real impact 

You’ll thrive here if you love turning ideas into action, navigating complexity, and creating experiences that matter. 

• Required Qualifications: 
  7+ years expereince in CX, customer advocacy, marketing, or communications; experience leading high-profile events or thought leadership; strong executive storytelling skills; comfort influencing in matrixed environments. 

• Bachelors degree 

• Proven experience and passion for building events that change people’s lives 

Why you’ll love it: 
Enterprise impact. Executive visibility. Creative ownership. Real customer influence. 

This role does not support sponsorship

Pay Range

The typical pay range for this role is:

$82,940.00 - $182,549.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.  This position also includes an award target in the company’s equity award program. 
 

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

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