Staff Business Relationship Manager - Data & Analytics

TriNet is a leading provider of comprehensive human resources solutions for small to midsize businesses (SMBs). We enhance business productivity by enabling our clients to outsource their HR function to one strategic partner and allowing them to focus on operating and growing their core businesses. Our full-service HR solutions include features such as payroll processing, human capital consulting, employment law compliance and employee benefits, including health insurance, retirement plans and workers’ compensation insurance. 

TriNet has a nationwide presence and an experienced executive team. Our stock is publicly traded on the NYSE under the ticker symbol TNET. If you’re passionate about innovation and making an impact on the large SMB market, come join us as we power our clients’ business success with extraordinary HR.

Don't meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single requirement. At TriNet, we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every single qualification in the job description, we encourage you to apply anyways. You may just be the right candidate for this or other roles. 

Job Summary

The Business Relationship Management team serves as the bridge between the technology organization and TriNet business leaders. Business Relationship Managers facilitate partnerships that enable the company’s strategic objectives. This position builds strong relationships with business and technology colleagues to strengthen the intersection between technology and business outcomes. Business Relationship Managers work with business partners to understand critical business functions, identify improvement opportunities, and partner with appropriate teams to implement solutions - with a focus on improving client experience, increasing colleague engagement, and decreasing cost-to-serve expenses.

The Staff Business Relationship Manager engages with internal colleagues to analyze business processes, identify potential workflow improvements, and work with technology partners to design and implement solutions. This position views business processes from an overall organization perspective, ensuring technology solutions are implemented from an enterprise perspective. The Staff Business Relationship Manager is well versed in business processes throughout the organization and serves as a trusted advisor to executive leaders. This position proactively brings improvement ideas to executive leaders for consideration and review, with a particular focus on large scale, enterprise level improvement opportunities. The Staff Business Relationship Manager stays abreast of external best practices to ensure recommended technology solutions and process change recommendations are aligned with industry best-of-class innovations.

We are seeking a candidate with extensive experience in data and analytics.  Areas of expertise include data cleansing and preparation, data exploration and analysis, data visualization, and reporting.  This role will work with business stakeholders to address their strategic objectives via artificial intelligence, machine learning, data lakes, data warehouses and analytics solutions.
 

Essential Duties/Responsibilities

•    Engage with business colleagues and executive leadership to understand existing business priorities, processes, and pain points. 
•    Align business knowledge with technology solution expertise to identify workflow improvements that benefit the organization.
•    Build collaborative relationships with Technology and business colleagues, with a focus on executive leader relationships. 
•    Serve as a trusted advisor to business leaders to influence change and drive business process improvements.
•    Assess business impact potential of proposed changes/improvements to help prioritize work requests, with an eye on overall organizational impact, opportunities for cross-departmental implementation, and financial savings.
•    Collaborate with business stakeholders to understand their strategic objectives, and apply data and analytics solutions to meet the objectives. 
•    Conduct financial and timeline analysis of improvement opportunities, focusing on ROI and make recommendations on prioritization against competing priorities.
•    Proactively identify, analyze, and present improvement ideas to executive leaders for consideration and review, with a particular focus on large scale, enterprise level improvement opportunities. 
•    Stay abreast of external best practices to ensure recommended technology solutions and process change recommendations are aligned with industry best-of-class innovations.
•    Lead as a central