Program Manager - Innovation Exchange

The Innovation Exchange Program Manager has the ability to independently manage a varied workload of projects and assignments with multiple priorities in a rapidly changing environment. Is responsible for managing all aspects of the operation of a physical and virtual Innovation Exchange ecosystem, including new member screening, onboarding, and maintenance, physical facility management, hosting significant Innovation Exchange events and reviewing new business plans or ideas. Develops in partnership with key stakeholders and leadership, Innovation Exchange program strategy, program planning, execution plans and program metrics of multi-year initiatives. These may involve establishing programmatic/systematic infrastructure and stakeholder interrelationships which require the development and execution of complex communication and management plans. May also provide project management support to one or more projects of high complexity as part of the Innovation Exchange team, under the direction of senior leadership. Makes multifaceted judgments, facilitates problem-solving and decision-making activities and takes reasonable action required to accomplish agreed to project objectives with limited guidance. Must have demonstrated competencies in strategic and program/systems thinking, business acumen, clinical practice operations, consensus management, team building, decision-making, problem solving, change management, global thinking, influence without authority, conflict resolution, process and systems change and performance excellence. Excellent written and verbal communication skills (including presentation skills), high level of emotional intelligence, self-motivation and organization. Performs responsibilities with a significant degree of independence and expertise in managing multiple competing objectives and communicates complex technical information in clear and unambiguous terms to management and end user personnel. Performs additional job-related functions as detailed by immediate supervisor.

Bachelor's degree in management, business administration, health care administration, or related field with a minimum of 3 years of related experience; OR Master's degree in management, business administration, health care administration, or related field with a minimum of 1 year management or related experience required. Will need to take initiative to develop and implement innovative solutions to issues with significant financial and operational impact to the clinical practice, research, education, administration, international, digital environment and platform. Working knowledge and understanding of performance metrics, planning and resource development / enhancement is essential. Willingness to travel.

During the selection process you may participate in an OnDemand (pre-recorded) interview that you can complete at your convenience. During the OnDemand interview, a question will appear on your screen, and you will have time to consider each question before responding. You will have the opportunity to re-record your answer to each question – Mayo Clinic will only see the final recording. The complete interview will be reviewed by a Mayo Clinic staff member and you will be notified of next steps. 

Why Mayo Clinic
Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans – to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic. You’ll thrive in an environment that supports innovation, is committed to ending racism and supporting diversity, equity and inclusion, and provides the resources you need to succeed.
Benefits Highlights

• Medical: Multiple plan options.
• Dental: Delta Dental or reimbursement account for flexible coverage.
• Vision: Affordable plan with national network.
• Pre-Tax Savings: HSA and FSAs for eligible expenses.
• Retirement: Competitive retirement package to secure your future.