Senior Manager, Field Service (O&M)

Do you want to work with high caliber professionals in a dynamic and growing company? Are you entrepreneurial, hard-working, and collegial? Join us at SB Energy, a leading company backed by SoftBank and Ares pairing cutting-edge innovation with best-in-class execution. Our Mission is to provide reliable, affordable energy at scale to support America’s growing energy demands.

Headquartered in Redwood City, CA, SB Energy develops, builds, owns & operates some of the largest and most technically advanced energy and data center infrastructure projects in the United States. Since launching in 2019, the company has rapidly grown into a top-tier integrated platform with over 3 gigawatts (GW) in operation and a multi-GW pipeline of energy and data center infrastructure nationwide. SB Energy also utilizes its strong culture of innovation to identify and incorporate new technology into our projects, including our AI-based digital platform, to deliver energy infrastructure that is local, reliable, and matched to load. We are building the energy and technology future—today.

Come join us in accelerating the energy transition to cleaner, more sustainable sources of power!

Basic Function

 The Senior Manager, Field Service will oversee field operations, service, and management for utility-scale solar energy and battery energy storage systems (BESS). This role involves ensuring optimal performance, reliability, and safety of solar and storage assets while leading a team of field personnel and third-party contractors.

Responsibilities:

• Develop and implement O&M strategies to maximize the performance and lifespan of solar & BESS assets.
• Lead and manage field service teams, technicians, and third-party contractors to ensure smooth execution of maintenance and repair activities.
• Manage day-to-day relationships and act as the primary SBE contact for communications with O&M Service providers.
• Manage and oversee O&M Service Providers activities across the portfolio.
• Set priorities and provide oversight to work conducted by O&M providers’ technicians, when needed.
• Ensure plants are operating as per plan and meeting safety and quality requirements.
• Provide feedback to O&M partner based on performance, safety and quality data and reports as per specific metrics.
• In coordination with O&M Service Provider, pursue and resolve open warranty issues with OEMs and EPCs
• Manage all site related non-covered services, including vegetation management.
• Manage SBE internal CMMS system for tracking of high priority issues associated with equipment maintenance and repairs.
• Be the primary contact of SBE for any site visits, ad-hoc on-site coordination and logistics.
• Supervision of SBE Field Technicians as and when applicable.
• Lead and support development of self-perform capabilities within SBE.
• Provide update to SBE Head of O&M on daily basis.
• Manage monthly, quarterly, and annual operational reports across SBE portfolio.
• Lead HOTO from SBE O&M and interface with SBE Projects, EPC and O&M provider across all turnover deliverables and closing of punch lists.

Qualifications/Requirement:

• Bachelor's Degree in a quantitative discipline.
• Minimum 10 years of experience working in industrial environments.
• Minimum 5 years experience in utility scale solar operations required.
• 5+ years of supervisory experience is preferable.
• Intimate knowledge of the energy and renewable energy market, and the ability to stay current with changing technologies, regulations, and industry trends.
• Commercial mindset, strong prioritization, communication, and organizational skills.
• Knowledge of National Electrical Code (NEC) and standard practices.
• Ability to read and understand electrical single-line and three-line diagrams and schematics.
• Ability to demonstrate competent technical knowledge of general plant and system processes, electrical and SCADA systems.
• Ability to demonstrate competent technical knowledge in analyzing equipment performance and identifying performance issues using software tools.
• Experience with PV maintenance, including DC systems, AC MV systems, network communications and monitoring.
• Strong analytical and diagnostic capabilities to guide others is in troubleshooting and corrective actions.
• Strong learning skills with aptitude to independently research, understand, and implement knowledge in new areas.
• Strong leadership skills with the ability to inspire people to action through his/her influence.
• Sound knowledge of industrial safety and experience in field quality is a plus.
• Proficiency in Microsoft Offic