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Retirement Technician Trainee
Commonwealth of PennsylvaniaDauphin County, United Statesfull_timeVerifiedPosted 28 Jul 2026
💰 $61,927/yr($41,506/yr – $61,927/yr)
About the role
Posting number: CS-2026-54624-09551
Department: State Employees' Retirement System
Division: SR Mbrshp Srvs Div
Job classification: Retirement Technician Trainee
Posting type: SCSC E&T Vacancy
Categories: Administration, Customer Service, Business, Office and Administrative Support
Summary
SERS-Logo-2color-left.jpg
SERS seeks an inquisitive, results-oriented individual with motivation to learn for a position on our Purchase of Service team as a Retirement Technician Trainee. This is a rewarding opportunity to perform an essential public service in assisting other public employees with the retirement process while simultaneously working in a positive environment and enjoying a work-life balance. If this describes you, don't delay--apply today!
Examples of duties
An employee in this position will embark on a yearlong training program to become a full-fledged Retirement Technician in the Purchase of Service unit. You will be responsible for receiving and processing requests from active members of the State Employees' Retirement System (SERS) to purchase various types of prior service for retirement credit. This involves searching through various employment and earnings records to gather the necessary information required to compute the cost for that specific type of service. It requires a keen eye for detail and an ability to perform basic mathematic calculations. The Purchase of Service unit works together to process requests, so the ability to be a team player also is a "must." This is a trainee position, so we will teach you what you need to know. After successful completion of the training year, you will receive a promotion to Retirement Technician.Key responsibilities as a Retirement Technician Trainee include:
- Record Auditing: Review member account information to identify corrections in contribution rates, dates, or membership details
- Service Calculation: Compute credited service years used for future benefit determinations
- Data Verification: Evaluate information from multiple systems and documents to confirm eligibility for creditable service
- Arrears Processing: Prepare cost worksheets and invoices using established programs and procedures
- Account Adjustment: Request corrections to demographic data, earnings, and membership class when necessary
- Information Distribution: Forward documents and updates to appropriate offices and individuals
Interested in learning more? Additional details can be found in the position description.
About SERS: Established in 1923, SERS is one of the nation's oldest retirement plans for public employees and manages the pension benefits of more than 246,000 employees and retirees for 96 public sector employers. In 2025, SERS paid more than $4.0 billion in benefits and managed nearly $50 billion in assets. Additional information is available at www.SERS.pa.gov.
Our mission is to prepare our members and participants to achieve financial security in retirement. We achieve this through focusing on our mission, acting ethically and with integrity, empowering our members, embracing innovation, fostering life work balance, modeling an inclusive and respectful workplace, valuing and developing team members, collaborating, and finding joy in our work.
SERS is an equal opportunity employer and welcomes all qualified individuals to our team. We are committed to an inclusive and respectful work environment that fosters personal and professional growth, embraces the contributions of all team members, and leverages diversity in people, ideas, and experiences to achieve our highest potential.
Work Schedule and Additional Information:
- Full-time employment, 37.5-hour work week, Monday through Friday.
- Work hours are 8:00 AM - 4:00 PM with a half-hour unpaid meal period.
- Telework: You may have the opportunity to work from home (telework) part-time (hybrid telework schedule), depending on operational needs and progress in learning assigned tasks. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg. The ability to telework is subject to ch
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