Sr. Events Operations Specialist - Branded Events

Articulate is seeking a Senior Events Operations Specialist, Branded Events to own the operational execution of the company’s Articulate-hosted, branded event portfolio, including customer conferences, executive programs, and virtual or hybrid experiences. This role serves as an operational lead for assigned branded event programs, with accountability for logistics planning, vendor and partner management, budget oversight, and onsite execution. 
As a senior individual contributor on a lean, high-performing Global Events team, this role operates with a high degree of autonomy and independent judgment. This role balances strategic oversight with hands-on execution, adapting level of involvement based on program complexity, timelines, and business needs. The ideal candidate is both strategic and execution-oriented, able to design scalable operational frameworks while also leading complex, high-visibility events from planning through post-event analysis. This position plays a critical role in ensuring Articulate’s branded events deliver consistent brand quality, operational excellence, and measurable business impact.

What You'll Do:

• Operational Leadership
• Lead the logistics workstream for assigned events, overseeing various phases of planning, production, and onsite execution. 
• Oversee and direct event logistics and timelines, workbacks, and cross-functional deliverables to ensure seamless execution and alignment with broader marketing goals.
• Handle shipping and inventory management of event materials, maintaining processes that support scalability and accuracy.
• Develop and manage vendor and production partner relationships, negotiating scopes, coordinating deliverables, and holding partners accountable to timelines and quality standards.
• Serve as an on-site lead at select events, empowered with the ability to make real-time operational decisions related to scheduling, staffing, vendor execution, and attendee logistics to uphold quality and brand standards.
• Oversee event budgets for assigned programs, tracking expenses, approving invoices within assigned limits, reconciling spend, and providing variance insights and recommendations to leadership.


• Operational Execution & Program Oversight
• Coordinate event logistics including travel, lodging, catering, AV, and onsite materials, balancing strategic oversight with detailed execution.
• Manage shipping and inventory processes for event materials, ensuring accuracy, efficiency, and scalability across multiple programs.
• Oversee event registration workflows and attendee communications, ensuring accuracy, scalability, and a high-quality attendee experience while delegating or executing tasks as appropriate.
• Partner closely with cross-functional teams (Marketing Ops, Sales, Customer Success, Creative) to align on deliverables such as event branding, digital assets, collateral, and experiential elements.
• Support event documentation and data management, maintaining key records like shipping manifests, contracts, and attendee lists, and recommending enhancements to improve accuracy and reuse.
• Collaborate on post-event reporting and analysis, including survey execution, stakeholder follow-up, and documentation of insights to inform continuous improvement.


• Continuous Improvement
• Identify and implement incremental process enhancements across logistics workflows, vendor management, and data tracking to increase efficiency and consistency.
• Partner with the Senior Manager, Global Events to evaluate opportunities for larger process redesigns or tool improvements.
• Contribute to the development of team templates, checklists, and operational best practices that scale with team growth.

What You Should Have:

• 5–8 years of experience in corporate event operations, branded or hosted events, or event marketing operations, preferably in a high-growth or global organization.
• Demonstrated ability to lead logistics strategy and vendor management with minimal oversight.
• Strong organizational and project management skills; capable of managing programs and stakeholders simultaneously.
• Excellent written and verbal communication skills with a collaborative, customer-focused approach.
• Proven ability to work independently, exercise sound judgment under pressure, and resolve complex operational challenges in real time.
• Financial acumen with experience managing budgets, reconciling expenses, and reporting on spend.
• Proficiency with Google Workspace, Slack, Zoom; experience with event software (Cvent, Bizzabo or similar) preferred.
• Ability to travel up to 25% annually, including international travel and occasional multiple-stop or back-to-back event weeks.

Nice to Haves: