Director, Strategic Accounts- Central

Come and Save Lives with Us!

SERB is a fast-growing specialty pharmaceutical company that equips healthcare providers worldwide with life-saving medicines for patients facing rare conditions and emergencies.

For over 30 years we have consistently provided emergency medicines, medical countermeasures, and the world’s leading portfolio of antidotes.

Today SERB has over 500 employees in 18 countries and group revenue in excess of €400m. With a strong presence in the US, Europe, and the Middle East, along with a global network of trusted distribution partners, we make a broad range of essential medicines available in over 100 countries.

Having the right culture is as important to us as having the right portfolio. We are guided by our four values:

• We make patients our priority
• We act with accountability and integrity
• We work together as one team        
• We look for better ways forward      

By expanding our reach through selective acquisitions and entering new markets, we’re not just supplying medicine; we’re improving the standard of care for more patients around the world.

Broad Overview  

  

The Director of Strategic Accounts will be responsible for driving access in the IDNs. Activities include the ability to project manage multiple large IDN systems while developing Access strategies and actively engaging with Healthcare Decision Makers (HCDMs). This role will have weekly touchpoints with the IDN Systems Cross Matrix Team and will be instrumental in the formulary & P&T process. This individual will also be responsible for ensuring IDN system performance against applicable GPO and/or Direct contracts. This individual will be responsible for working with the GPO lead to assess pre-deal analysis of their IDN(s) to support Access opportunities across the SERB product portfolio. This role will also be responsible for the education of C-Suite stakeholders that oversee procurement and revenue recovery.  This person will actively engage in discussions in reference to NTAP and Outlier payments.  Other activities will include the delivery of the PIE materials, BIMs, access programs and collateral. This person will partner with the GPO, sales, commercial development and medical teams to effectively drive access in the targeted IDNs.   

 

This role will support the Central region consisting of 8 states: MI, OH, VA, WV, MD, DW, IA, KY

 

As Director, Strategic Accounts, your responsibilities will include:  

• Serve as the primary contact at target IDN accounts. 

• Develop and maintain, ongoing, in-depth business plans to support project management and Matrix team activities for targeted IDNs (Quality Improvement Initiatives, PIE, BIM, Economic Value Presentations) 

• Develop and maintain collaborative cross-functional working relationships with internal and external stakeholders 

• Lead DRG & system reimbursement education and pull-through for targeted IDNs 

• Project Management of a Systems Cross Matrix Team 

• Build C-Suite & Pharmacy leadership partnerships within the targeted IDNs through KOL development 

• Provide coding and payment information by payer segment to ensure accounts are aware of and understand the landscape and pathway to appropriate reimbursement.  (e.g. NTAP & Outlier Payment) 

• Develop trusting and collaborative relationships with GPO, Account Management, Marketing, Sales, Commercial Development, MSLs and other colleagues 

• Ensure that all activities and interactions are carried out with the highest ethical and professional standards and that all work is accomplished with integrity and in accordance with SERB values. 

• Conduct quarterly access focused System-level Business Update presentations  

• Develop and implement comprehensive business plans for assigned targets to ensure growth of SERB portfolio and future brands acquired and marketed through BD.  

• Develop and maintain collaborative working relationships with external stakeholder decision makers and account influencers within assigned accounts.  

• Attend and coordinate strategies for local, state & national IDN congresses. 

• Collaborate with Medical Affairs to support areas of in-d