Assistant Business Manager- LIBR

At Petfolk, we’re reshaping veterinary care by blending high-quality medicine with a welcoming, connected experience for pets, their families, and the professionals who care for them.

Liberty Pet Care Center Opening October 2026!

Help Us Redefine the Future of Pet Care

At Petfolk, we're reshaping veterinary care by combining exceptional medicine with a connected, modern experience for pets, their families, and the professionals who care for them.

We're looking for an Assistant Business Manager to join our Liberty Pet Care Center, opening in October 2026!  This is a unique opportunity for an experienced Veterinary Technician or Veterinary Assistant who is ready to take the next step in their career by combining hands-on patient care with operational leadership.

As an Assistant Business Manager, you'll play a critical role in the success of the Pet Care Center by supporting daily operations, coaching and developing teammates, driving clinic performance, and serving as the on-site leader when the Business Manager is away.  At the same time, you'll continue working alongside the medical team, delivering excellent patient care and leading by example on the clinic floor.

If you're passionate about veterinary medicine, team development, and creating exceptional experiences for pets and their people, we'd love to meet you!

Why Join Petfolk?

We're building a better kind of veterinary workplace where team members are empowered to grow, lead, and make a meaningful impact.

• Leadership Development:  Gain hands-on experience in clinic operations, team leadership, and business management while continuing to strengthen your clinical skills.

• Work at the Top of Your Skillset:  Continue utilizing your technical expertise while helping shape workflows, mentor teammates, and improve clinic performance.

• Modern Veterinary Medicine:  Work with advanced technology, streamlined systems, and digital tools designed to support exceptional care and efficiency.

• Collaborative Team Culture:  Join a team built on trust, transparency, mentorship, and a shared commitment to excellence.

• Growth Opportunities:  This role is designed as a development pathway for veterinary professionals interested in expanding into operational leadership.

What You'll Do

Clinical Leadership  

• Deliver high-quality patient care, including diagnostics, treatment support, surgical preparation, and anesthesia monitoring
• Assist with radiology, dentistry, laboratory diagnostics, and medical documentation
• Educate pet parents on treatment plans, medications, and preventive care
• Promote Fear Free and low-stress handling techniques
• Lead by example through strong technical skills and medical excellence
• Support training and development of Veterinary Assistants and Veterinary Technicians
• Champion Petfolk initiatives and help drive key clinic performance metrics

Operations & Business Leadership

• Support daily Pet Care Center operations and serve as the acting clinic leader when the Business Manager is unavailable
• Facilitate team huddles and help manage daily appointment flow
• Monitor clinic performance metrics and support operational improvements
• Assist with staffing coordination, scheduling adjustments, and workflow management
• Address client concerns with empathy, professionalism, and accountability
• Support inventory management, facility readiness, and regulatory compliance
• Help maintain a clean, organized, and welcoming environment for pets, clients, and teammates

Team Development & Culture

• Provide coaching, mentorship, and real-time support to teammates
• Reinforce Petfolk standards, SOPs, and service expectations
• Assist with working interviews, onboarding, and team training
• Foster a culture of accountability, collaboration, and continuous improvement
• Help create an exceptional experienc