Senior Specialist, Consumer Marketing

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Title and Summary

Senior Specialist, Consumer Marketing

Who is Mastercard?

Mastercard is a global technology company in the payments sector. We power payments and provide products and services for individuals and industries all around the world. Our people, technology, data and brand provide the capabilities that drive our success. We believe in connecting people to priceless possibilities.

As a company, we know that our success is driven by the skills, experience, integrity and mindset of the talent we hire. By building an inclusive, world-class culture, our employees have once-in-a-career opportunities to be a part of teams that have a greater impact on our community and our world. We invite you to join our team to find out how you too can start something priceless.


Overview:

The Priceless Platform team is looking for a Senior Specialist, Consumer Marketing to support Priceless Platform implementations. The ideal candidate is passionate about working with customers, consumer experience journey, highly motivated, self-starter, intellectually curious, analytical, and possesses an entrepreneurial mindset. This role is based in EU with preference for London or Rome, but open to other locations. This role will support all regions globally.

Roles and Responsibilities:

• Act as lead with issuers and internal partners on integration of the Priceless Platform into their digital environments.
• Work in a Global capacity, supporting regions across the world.
• Provide input into new functionality and overall process improvement and play a crucial role in testing new functionality prior to and following releases.
• Build mockups of UX flows, merchant, charity and product pages for review by partners, teammates, etc. for all content types, campaigns and programs.
• Partner with production and operations to ensure that products are properly built, descriptions are accurate and well-positioned and optimized for success.
• Collaborate with various internal teams (marketing/sales, loyalty, fulfillment, market partners, and accounting) to ensure seamless program launches and execution in a program management capacity.
• Support development of creative content for application in marketing strategies, including thought leadership content and communication of subject matter expertise, by following specific directions from team members.
• Prepare solution-oriented ideas around client integrations and recommend program improvements leveraging research, best practices, competitive audits, etc. and working with operations and dev to implement the ideas based on priority and need.


All About You:
• BA or equivalent education.
• 2-3 years previous experience working in client-facing roles bringing solutions and projects to fruition.
• Knowledge of Figma Prototyping is a plus.
• Ability to work in a fast-paced environment with highly functioning team dispersed globally.
• Well organized and extremely detail oriented.
• Strong communication skills, both verbal and written.
• Strong presentation skills to internal and external stakeholders.
• Strong relationship building and collaborative skills – you are a great team player.
• Strong API skills and understanding of their application and usage.
• Strong project management skills with the ability to handle numerous high priority items with tight deadlines.
• Willingness and ability to learn and take on challenging opportunities with a self-starter mindset.
• Creative problem solver and able to drive a project from inception to launch.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security polic