Senior Systems Administrator

Overview

i3 is seeking a Senior Systems Administrator who performs administration of on-site technologies and provides end-to-end solutions for IT Systems. Creates and configures virtual and physical machines in a multi-platform environment. Monitors system performance and addresses any issues through an effective support process.

Responsibilities

• Provide technical expertise supporting information system components, infrastructure integration and maintenance to satisfy system security requirements for several stakeholders.
• Provide direct customer service and technical support to local and remote users as required via phone, e-mail, on-line systems and in person.
• Configure information technology infrastructure in accordance with best practices and DISA STIGs.
• Maintains the integrity and security of servers and systems applicable to the compliance of RMF accreditation packages.
• Monitor, evaluate, and maintain systems and procedures to safeguard information systems, networks and databases.
• Install software, updates, patches and upgrades.
• Install, configure and manage Active Directory.
• Understanding of software configuration management, build, deployment and release management, application lifecycle management, infrastructure, and DevOps tools and processes.
• Have a customer centric approach and provide all level of support for the technical and cyber team as well as the user base community. 
• Provide hands-on guidance to programming staff on topics such as branching and merging, workstation configuration, and general use of the tools.
• Monitor infrastructure for version currency.
• Work with the data center vendor and the application teams to upgrade servers, operating systems, middleware software, database software, and agency applications.
• Coordinate OS, middleware, and database patching.
• Notify affected teams of the upgrade and patching activities.
• Similarly, work with application teams to identify server needs for new applications.
• Provides advice and training to end-users and provides mentorship to junior team members.
• Other duties as assigned.

Qualifications

• Bachelor’s degree in Computer Information Systems, Information Technology, Computer Science, or a related technical field. Additional experience may substitute for degree.
• 12-17 years of relevant experience
• Working knowledge of current systems and applications.
• Ability to troubleshoot and resolve software and hardware conflicts.
• Be able to quickly adapt to new situations, have a strong commitment to a team environment, maintain a capacity to work with little supervision, and the willingness to learn new technologies.
• Experience with storage, backup and disaster recovery technologies.
• MS Windows server installation/configuration experience.
• Group Policy / Active Directory configuration and management.
• Experience with PowerShell.
• Active Directory.
• Folder permission management.
• Certifications: CompTIA Security+ CE
• Certifications: Microsoft MCSE.
• Knowledge of VMware.
• Top Secret Security Clearance.
• U.S. Citizenship.

Preferred/Experience

• Splunk
• Active Directory Certificate Services and PKI
• Scripting languages: Python, Perl, Bash, JSON

Knowledge/Skills

• Knowledge of office administration and procedures.
• Exceptional judgment capabilities and relationship management skills.
• Excellent communication, teamwork, and client service skills; ability to clearly communicate in discussions and written documents, and to deliver feedback clearly and tactfully.
• Interact with a diverse array of customers and staff in a professional and courteous manner.
• Work independently with accountability for accurate and complete results.
• Be extremely organized and exceptionally detail oriented.
• Work well both independently and in a team environment.
• Be energized by a fast-paced work environment.
• Must be able to communicate with others effectively.
• Analyze information and respond appropriately.
• Manage time wisely and prioritize tasks.
• Provide superior customer service. 
• Multi-task in a pleasant manner.
• Work well under pressure. 

 

PHYSICAL DEMANDS

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
• While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; handle or feel; and reach with hands and ar