Director, Data Governance and MDM Products

Data Governance and MDM Products form an important capability empowering the trusted, secure, governed, and reliable usage of data across ecosystems for Inspire. Be it implementing core MDM solutions, or establishing platforms for operational management, that collects and provides critical data, as Product Director, you get to shape the product strategy and vision, while delivering value for the stakeholders.

As the Product Director, you will be responsible for the end-to-end product lifecycle for all data products encompassing data governance domain. This includes, but is not limited to, Menu MDM, Location MDM, Data Quality and Governance tools, and other platforms that are critical to capture operational data at Inspire. The Product Director must not only be able to build and deliver on these solutions, but also brings a product mindset to implementing such large-scale solutions effectively through a well synchronized and prioritized product roadmap.

You will do this by collaborating with cross-functional teams, including business, other product teams, data governance, engineering, data & analytics, business intelligence, and operations. The role focuses on delivering business value to drive sales and improving stakeholder satisfaction through the production of a quality solution.

This position sits in our Atlanta Support Center, with the expectation to be onsite 80% of the time.

 

RESPONSIBILITIES

• Product strategy and goals setting: Develop and manage Customer and Marketing data product strategy that incorporates product goals, stakeholder, and franchisee needs, with an objective to drive value for everyone. Establish objective goals for the product with success and acceptance criteria using meaningful metrics, KPIs, and quantifiable business outcome.  

• Leadership Responsibilities: Lead and mentor a high-performing team of Product Managers and Analysts to continuously develop and enhance Customer Products while enhancing Product Management capabilities across teams. Evaluate market analysis, and maintain knowledge of industry innovations and technology platforms to inform strategy for product 

• Roadmap planning and prioritization: Translate strategy into a roadmap containing well-defined capabilities, initiatives, and enablers that will realize the product’s vision through incremental value creation for both Inspire and its franchisees. Allocate and manage work across different product teams to ensure alignment and execution using Agile principles. Apply rigorous prioritization approach ensure that high value items are delivered at the right time. Responsible for assisting with quarterly planning and assigning objectives (problems to solve) to product teams 

• Cross-functional Collaboration: Collaborate effectively with cross-functional teams while driving consensus and execution across all aspects of product lifecycle. Own development of and providing progress updates to internal and external stakeholders in a timely manner. Manage disagreements and conflicts across teams to prevent goals from being derailed. Provides guidance on design of products while keeping in mind dependencies and integration with other products across the enterprise. 

• OKR Management/Performance Monitoring: Own development of Team OKRs while monitoring and updating progress; <