Manager, Digital Experience and Design - Remote

 

Auto req ID: 23414  
Title: Manager, Digital Experience and Design - Remote  
Job Function: Digital  
Location: Remote 
Company: Harley-Davidson Motor Company  
Full or Part-Time: Full Time  
 

 At Harley-Davidson, we are building more than machines. It’s our passion and commitment to continue the evolution of this storied brand, and heighten the desirability of the Harley-Davidson experience. To keep building our legend and leading our industry through innovation, evolution, and emotion we need the best and brightest talent. We stand for the timeless pursuit of adventure. Freedom for the soul. Are you ready to join us?

 

We maximize employee flexibility and well-being through a virtual mindset that supports our highly distributed, global workforce. We take an outcome-focused, people-centered approach to winning, including welcoming the best talent - wherever they may be.

 

This remote role is not tightly linked to a physical location and provides flexibility in where, when and how you accomplish your work. Remote employees are expected to have a dedicated, quiet and distraction-free work space and an internet connection that’s sufficient for completing their job remotely. Ideally, candidates will be located in Central or Easter time zones. 

 

We are looking for a UX Strategy & Design Manager to join the Digital Growth Experience & Design group who will plan and facilitate generative and evaluative design research to define and evolve the experience strategy for all Harley-Davidson’s digital products. As a true advocate for the user, you are ready to inform the design of innovative and exciting end-to-end experiences that consumers love.

 

Your creativity and entrepreneurial spirit will bring radical change and innovation to this industry.

 

In your role you will:

 

• Be an advocate for user needs and experiences throughout the design process
• Lead a team of UX/UI designers within the Harley-Davidson X&D Group as they work on various projects
• Determine the most effective research methodologies to utilize to meet information-gathering goals (e.g., contextual inquiry, interviews, surveys, usability tests, participatory design sessions) 
• Lead the design, development, and execution of generative and evaluative design research to understand customer environments, behaviors, pain points, needs, and aspirations
• Analyze and synthesize data and findings from research to bring a clear set of actionable insights and recommendations 
• In addition to wireframes and prototypes using various design tools (Figma, Adobe CS), build deliverables such as concept hypotheses, user journeys, and storyboards that synthesize data into actionable insights 
• Design and lead workshops with diverse stakeholders, from internal teams to community partners, to collaboratively explore domains and challenges, synthesize data, generate concepts, and present work
• Lead the design, prototyping and build (to ensure design intent is met) of digital products and experiences at all levels of fidelity
• Ensure brand consistency and coherency across products and experiences
• Collaborate effectively with multi-disciplinary teams that include members from Harley-Davidson Management, Marketing, Sales, Solutions Integration, Financial Services, etc.
• Work with the X&D Director to inform H-D’s roadmap across the digital ecosystem of products and experiences.

 

You should have: 
 

Education Requirements

 

• Bachelor’s degree required.
• Bachelor’s degree in in design, preferred. 

 

Experience requirements:

 

• Typically requires a minimum of 8 years of related experience
• 8-10 years of hands-on design research and UX design experience 
• Experience managing/leading a design team
• Expert knowledge of design research and synthesis methods and frameworks, user interface standards, design patterns, and user experience design principles and best practices 
• An outstanding portfolio of diverse range of projects and work demonstrating: 
  • Human-centered design capabilities 
  • Design thinking approach to problem solving
  • Application of research and synthesis methods and frameworks 
  • Visual communication of research outputs and design recommendations 
  • Future visioning and strategy development  
• An outstanding portfolio of prior work that demonstrates strong capabilities designing transactional user experiences across a range of different projects
• Experience working in a company with a strong brand presence, and either developing a design system or working successfully within one 
• Expert knowledge with the following: 
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