Jobs and Careers

Director, Clinical Product and Technology

UKRemotefull_timeVerifiedPosted 17 Jun 2025

About the role

Job Title: Director, Clinical Product & TechnologyDepartment: ProductReports to: COO

About LunaJoy

LunaJoy is a leading provider of mental health services, specializing in supporting women through their mental wellness journey. We offer holistic therapy and medication management to help women overcome challenges like postpartum mental health issues. Our dedicated team of professionals works in a collaborative, flexible, and remote environment, ensuring comprehensive care for our clients. We are rapidly expanding and committed to improving access to quality mental health services across the U.S.

Job Overview

The Director, Clinical Product & Technology will lead the architectural design, implementation, and strategic integration of LunaJoy’s clinical platforms, including our EHR, RCM, scheduler, and patient engagement systems. This role requires both a deep technical background and a strong understanding of clinical workflows, with a focus on building scalable, interoperable, and user-centered solutions for both patients and clinicians

Key Responsibilities:

Clinical Product Development:

Architect and build the software infrastructure for LunaJoy’s patient and clinician-facing platforms, including reasoning engines for care delivery.
Lead the implementation and optimization of core systems: EHR, Revenue Cycle Management (RCM), scheduling, and CRM/patient engagement tools (e.g., GoHighLevel, Amazon Connect).
Ensure all platforms and tools are fully integrated, secure, and aligned with LunaJoy’s clinical and operational workflows.
Define and drive a cohesive technical roadmap that supports LunaJoy’s strategic goals and growth.

Strategic Planning & Stakeholder Engagement:

Collaborate cross-functionally with clinical, operations, and leadership teams to understand current workflows and future needs.
Translate clinical and business requirements into scalable technical solutions.
Define success metrics, milestones, and implementation plans for technology integration and rollout.

Knowledge Transfer & Onboarding:

Dedicate the first 10 hours to learning and documenting LunaJoy’s current systems, workflows, and pain points.
Develop a comprehensive scope of work, project timeline, and actionable launch plan to guide product development and integration.

Qualifications:

Proven experience (7+ years) in healthtech product management, software architecture, or clinical systems implementation.
Deep familiarity with EHR, RCM, CRM, and patient engagement technologies.
Strong understanding of HIPAA compliance, healthcare workflows, and digital health trends.
Excellent communication and project management skills with the ability to lead cross-functional teams.
Experience working in a startup or high-growth environment is a plus.

Nice to Haves:

Bachelor’s degree in Engineering, Computer Science or equivalent practical experience.
Experience in writing code in one or more programming languages.
Experience with technical project management, stakeholder management, professional services or technical consulting.
Experience with SQL, Data Analysis, Data Visualization and ETL Tools.

Why LunaJoy?

Mission-Driven Purpose: Be a part of an organization dedicated to improving access to mental health care, empowering individuals, and creating positive, lasting change in our communities.
Flexibility & Work-Life Balance: We offer flexible schedules and remote work options, allowing you to create a work environment that suits your lifestyle. Whether full-time or part-time, you can maintain balance while making an impact.
Collaborative & Inclusive Culture: Join a community of diverse talent who share your passion for making a difference. We foster a culture of collaboration, growth, and mutual support to help you thrive in your role.
Rewarding Compensation: We recognize the value of your work with fair pay, bonuses, and opportunities for advancement as we continue to expand our reach and impact in the mental health space.