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The Senior Agency Management Professional provides support for handling and analyzing data that pertains to the compliance and commissions of Humana external producers. The Senior Agency Management Professional work assignments involve moderately complex to complex issues where the analysis of situations or data requires an in-depth evaluation of variable factors. The work assignments are varied and frequently require interpretation and independent determination of the appropriate courses of action.

The Senior Agency Management Professional provides support for handling and analyzing data that pertains to the compliance and commissions of Humana external producers.  The Senior Agency Management Professional work assignments involve moderately complex to complex issues where the analysis of situations or data requires an in-depth evaluation of variable factors.  The work assignments are varied and frequently require interpretation and independent determination of the appropriate courses of action.  Following is a list of some of the responsibilities:

• Engage with the producers and the Center for Medicare and Medicaid Services/Department of Insurance regulations specific to them if there are concerns related to missing or incomplete commissions.
• Perform audits related to commission payments that include system adjustments that need to be appropriately tied to transaction codes to systematically create the proper entries to the general ledger.
• Analyze and interpret Center for Medicare and Medicaid Services and Department of Insurance regulations to establish required appointment fees for producers to ensure we are compliant when solicitation and selling of our products occur.
• Make decisions regarding own work methods, occasionally in ambiguous situations, and require minimal direction.
• Research and analyze financial information necessary to support internal and external audit activity.
• Act as "Go To" person for resolution of issues relating to commission payments on Humana’s various blocks of business.
• Set up contracts in the systems, making sure they are set up in a timely manner.  Audit them to make sure they are correct, and make sure it pays as it should over a period of time.
• Multitask by organizing workload and juggling various smaller projects.
• Perform analysis with an emphasis on control and prevention.
• Assist in problem solving and process improvement activities.
• Exercise independent judgment and decision making on complex issues regarding job duties and related tasks and work under minimal supervision.
• Makes decisions on moderately complex to complex issues regarding technical approach for project components.

• Provide financial support for analyzing variations from budget for Agency Management reporting.

Use your skills to make an impact
 

Required Qualifications

• Bachelor's degree
• 5 or more years of financial analysis and/or technical reporting experience
• Comprehensive knowledge of all Microsoft Office applications, especially Excel & Access
• Strong attention to detail and investigation skills
• Experience working with large amounts of data
• Can partner with peers to review needs and possible solutions
• Must be passionate about contributing to an organization focused on continuously improving consumer experience and information technology
• Must have a growth mindset with regards to new technologies and processes
• Previous Ad-hoc data pulls experience

Preferred Qualifications

• Master's degree in business administration or a related field
• Experience with Insurance and Healthcare data
• Experience working in multiple systems at a time
• Experience working with SSMS
• Knowledge of SQL and VBA

Additional Information

Interview Format
As part of our hiring process for this opportunity, we will be using an interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule.

WAH Internet Statement
To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:
At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. Satellite, cellular and microwave connection can be used only if approved by leadership. Employees who live and work fro