STA - Business Manager Global Communications Brand & MarCom

<p>The opportunity</p><p>The ING Comms, Brand &amp; MarCom community aspires to be the most impactful, collaborative, and forward-looking community in our field. Driving reputation, brand and internal engagement, we help ING to win the trust and admiration of all our key stakeholders, and to be the most appealing banking partner for those who want to make a difference for people and planet.</p><p>We are looking for an energetic business manager, a pragmatic and driven experienced professional who understands the impact of developing and implementing (change) strategies, sound and efficient processes, thorough budget planning, who is (financial) data savvy and for whom related tooling holds no secrets.</p><p>You will support management by contributing towards strategy development and draw up, implement, safeguard and monitor internal business processes and act as a linking pin for other business units and markets, Finance and HR to enable effective and efficient operations. Efficient project management will be an important part of your role.</p><p>The role is part of the Business Management &amp; Support team of the Global Communications, Brand &amp; MarCom department at HQ in Amsterdam. You will report into the Business Management &amp; Support lead.</p><p></p><p>The team</p><p>As business manager you will report into the Head of Business Management &amp; Support and be part of the Business Management &amp; Support Team. You will frequently align with the global Head of Comms, Brand &amp; MarCom, work closely with the other teams in the Comms, Brand &amp; MarCom HQ team as well as with our leads &amp; colleagues in the global Comms, Brand &amp; MarCom network.</p><p></p><p>Roles &amp; Responsibilities</p><p>Your responsibilities include:</p><ul><li><p>managing (change) projects that will benefit the HQ team or our global community, especially in the field of HR, finance and work processes.</p></li><li><p>the preparation of communications and presentations for various internal and external key stakeholders.</p></li><li><p>contributing to the dynamic planning process &amp; related reporting, on network as well as HQ level.</p></li><li><p>contributing to the QBR process.</p></li><li><p>suggesting and implementing improvements to processes and ways of working.</p></li><li><p>acting as a sparring partner to the Head of Business Management &amp; Support and Global head of Communications, Brand &amp; MarCom.</p></li><li><p>acting as a linking pin with other departments and internal stakeholders.</p></li><li><p>being the point of contact for a range of topics and determine their impact on stakeholders and the action to be taken.</p></li><li><p>working with a Brand Strategy &amp; Activation counterpart on a well-functioning ING Webshop.</p></li></ul><p></p><p>How to succeed</p><p>We hire smart people like you for your potential. Our biggest expectation is that you’ll stay curious. Keep learning. Take on responsibility. In return, we back you to develop into an even more awesome version of yourself.</p><p></p><p>As a Business Manager you have the following traits and experience</p><ul><li><p>Holds a master’s degree, preferably in business administration, finance or similar field.</p></li><li><p>Has experience in a comparable role in a (multinational) organisation with a large diversity of stakeholders.</p></li><li><p>Solid understanding of project / program management.</p></li><li><p>Versatile and proactive, you bring the ability to influence and advise.</p></li><li><p>You know how to reach consensus - even if presented with varying views – and see tasks through to the end.</p></li><li><p>You are able to manage multiple deadline-driven tasks simultaneously.</p></li><li><p>Cultural- and organisational sensitivity.</p></li><li><p>An entrepreneurial attitude and an analytical mind.</p></li><li><p>Excellent PowerPoint, Excel and Word skills.</p></li><li><p>Excellent written and verbal communications skills in English.</p></li><li><p>You are an excellent communicator and creative in engaging varied audiences effectively.</p></li><li><p>You know how to generate inspiring and short and snappy briefings and reports in PowerPoint, Excel and Word.</p></li><li><p>You know the world of finance incl. related reporting inside out.</p></li><li><p>You embrace challenges in a fast changing and complex environment.</p></li><li><p>You are comfortable with change and a self-starter.</p></li><li><p>You are comfortable in building relationships with international internal and external stakeholders.</p></li><li><p>You have great organisational skills, a structured way of working and attention to detail.</p></li><li><p>A ‘can do’ mentality, proactive, resourceful and willing to go the extra mile.</p></li><li><p>Able to manage own work and set own priorities.</p></li><li><p>Inspire and empower other people by demonstrating trust, openly valuing their expertise and clearly stating your expectations.</p></li></ul><p></p><p>Rewards &amp; benefi